Billing Manager

Gemba Concepts; Bengaluru; On-site; INR 1,000,000 - 1,600,000; Full time

Job summary

Sri Vijayalakshmi Agarbathi Works (SVAW) in Bangalore seeks an experienced Billing Manager to oversee pan-India billing operations, supervise staff at head office and branches, and ensure accurate and timely invoicing with GST compliance.

The role requires coordinating with sales, accounts, warehouse, logistics, production, and branch teams, managing high-volume billing while adhering to dispatch schedules and documentation norms.

Qualifications

• Bachelor’s or master’s degree in Commerce, Finance, Accounting, Business Administration, or a related field.
• Minimum 5–8 years in billing, commercial operations, accounts, or GST compliance.
• Experience managing a billing team across multiple branches is preferred.
• Strong knowledge of GST invoicing, e-invoicing, e-way bill and GST audits.
• Proven ability to ensure accuracy, timeliness, and control in billing processes.

Responsibilities

• Manage pan-India billing activities and ensure timely invoicing.
• Supervise billing staff at head office and branches.
• Ensure GST compliance and accurate tax calculations (CGST/SGST/IGST).
• Coordinate with sales, accounts, warehouse, logistics, and branches.
• Review credit notes, debit notes, discounts, and invoice cancellations.
• Maintain documentation for GST, e-invoicing, and audits.

Skills

Pan-India billing

GST-compliant invoicing

Analytical skills

Team management

Tally Prime / ERP / Excel

Education

Commerce/Finance/Accounting degree

Tools

Tally Prime

ERP systems

MS Excel

Billing software

Job description

Job Description Billing Manager

Company: Sri Vijayalakshmi Agarbathi Works (SVAW)

Location: Bangalore

Department: Finance & Accounts / Commercial

Employment Type: Full-time

Annual Salary: P.A , based on experience and competence

Reports To: Head of Finance / Management

Job Summary

We are looking for an experienced Billing Manager to manage the company’s pan-India billing operations. The position involves supervising billing staff at the head office and branches, ensuring accurate and timely invoicing, monitoring the movement of goods, and maintaining compliance with GST, e-invoicing, e-way bill, and documentation requirements.

The candidate should be capable of independently managing high-volume billing operations and coordinating effectively with the sales, accounts, warehouse, logistics, production, and branch teams.

Key Responsibilities

Pan-India Billing

• Manage and control all domestic billing activities across India.
• Ensure sales invoices are prepared accurately and within the required timelines.
• Verify customer details, GSTIN, place of supply, tax rates, HSN codes, quantities, prices, discounts, schemes, freight, and payment terms.
• Handle B2B, B2C, inter-state, intra-state, institutional, distributor, dealer, e-commerce, and branch-transfer transactions.
• Ensure the correct application of CGST, SGST, IGST, and other applicable taxes.
• Monitor pending orders and complete billing according to dispatch schedules.
• Review credit notes, debit notes, sales returns, discounts, rate differences, and invoice cancellations.
• Prevent duplicate, incorrect, backdated, or unauthorized billing.

Branch Billing Management

• Manage and supervise billing staff working at different branches.
• Establish uniform billing procedures and controls across all branches.
• Allocate responsibilities and monitor the daily performance of billing employees.
• Train branch staff on GST, invoicing procedures, company policies, and system usage.
• Review branch-wise billing, pending dispatches, cancelled invoices, sales returns, and documentation gaps.
• Resolve billing issues raised by branches, customers, sales teams, and transporters.
• Ensure timely submission of branch billing records to the head office.
• Conduct periodic performance reviews of the billing team.

Movement of Goods

• Monitor the movement of goods between factories, warehouses, depots, branches, customers, and third‑party locations.
• Ensure every movement is supported by a valid tax invoice, delivery challan, stock‑transfer document, or other required documentation.
• Prepare and verify e‑way bills and monitor their validity during transportation.
• Handle documentation for branch transfers, job work, samples, promotional materials, sales returns, replacements, and returnable goods.
• Coordinate with warehouse and logistics teams to ensure invoiced quantities match the goods dispatched.
• Monitor goods in transit and follow up on delayed, returned, damaged, short‑delivered, or undelivered consignments.
• Ensure timely closure of delivery challans and returnable‑material transactions.
• Maintain proof of delivery and transporter documentation.

GST and Statutory Compliance

• Ensure all invoices comply with applicable GST laws and invoicing rules.
• Ensure accurate generation of GST e‑invoices, Invoice Reference Numbers, and QR codes wherever applicable.
• Verify GSTIN, HSN/SAC codes, tax rates, place of supply, and bill‑to/ship‑to details.
• Ensure timely cancellation or amendment of e‑invoices and e‑way bills when required.
• Reconcile billing records with sales registers, e‑invoice data, e‑way bill data, and GST returns.
• Coordinate with the accounts and taxation teams for GSTR‑1, GSTR‑3B, annual returns, and GST audits.
• Identify and correct invoice‑related differences before filing GST returns.
• Monitor changes in GST regulations relating to invoicing and the movement of goods.
• Provide billing records and supporting documents during internal, statutory, and GST audits.

Billing Controls and Reconciliation

• Reconcile daily billing with dispatches, stock movements, sales orders, and accounting records.
• Ensure invoices are correctly recorded in the accounting or ERP system.
• Monitor unbilled dispatches, pending sales orders, cancelled invoices, and open delivery challans.
• Verify price lists, customer‑specific rates, discounts, schemes, and approval limits.
• Ensure credit limits and payment terms are followed before releasing invoices.
• Coordinate with the accounts receivable team regarding overdue customers and billing blocks.
• Maintain an audit trail for invoice changes, cancellations, credit notes, and debit notes.
• Implement maker‑checker controls for critical billing transactions.
• Identify process gaps and introduce controls to prevent revenue leakage, tax exposure, and stock differences.

Team and Process Management

• Develop and implement standard operating procedures for billing and goods movement.
• Set daily, weekly, and monthly targets for the billing team.
• Ensure adequate staffing and work allocation during peak billing periods.
• Train team members and periodically assess their knowledge and performance.
• Coordinate with the IT team to resolve billing‑system and master‑data issues.
• Support automation and process improvements in billing and dispatch documentation.
• Ensure customer, pricing, product, tax, and transporter master data are accurate and updated.
• Maintain the confidentiality of customer prices, commercial terms, and company information.

Management Reporting

• Prepare daily, weekly, and monthly billing reports.
• Provide branch‑wise, state‑wise, customer‑wise, and product‑wise billing information.
• Report pending billing, cancelled invoices, credit notes, sales returns, goods in transit, and documentation issues.
• Track billing errors and implement corrective and preventive actions.
• Provide management with information on billing efficiency, compliance risks, and unresolved issues.

Required Skills

• Strong practical knowledge of pan‑India billing and GST‑compliant invoicing.
• Thorough understanding of GST, e‑invoicing, e‑way bills, HSN codes, and place‑of‑supply provisions.
• Experience in branch billing, stock transfers, delivery challans, sales returns, and goods movement.
• Ability to manage billing employees across multiple branches.
• Strong knowledge of Tally Prime, ERP systems, MS Excel, and billing software.
• Good understanding of inventory, logistics, dispatch, and accounting processes.
• Strong analytical, reconciliation, problem‑solving, and team‑management skills.
• High level of accuracy and attention to detail.
• Ability to work under pressure and complete billing within dispatch timelines.
• Good written and verbal communication skills.

Education and Experience

• Bachelor’s or master’s degree in Commerce, Finance, Accounting, Business Administration, or a related field.
• Minimum 5–8 years of relevant experience in billing, commercial operations, accounts, or GST compliance.
• At least 2–3 years of experience managing a billing team, preferably across multiple branches.
• Experience in FMCG, manufacturing, distribution, consumer products, or a multi‑location organization is preferred.

Key Performance Indicators

• Accuracy and timeliness of invoicing.
• GST, e‑invoice, and e‑way bill compliance.
• Reduction in billing errors, cancellations, and credit notes.
• Timely closure of pending billing and delivery challans.
• Proper reconciliation of billing, dispatch, stock movement, and GST records.
• Performance and discipline of branch billing teams.
• Reduction in goods‑movement and documentation discrepancies.
• Timely submission of billing reports to management.