Bds Doctor - Non Clinical

Apollo Health and Lifestyle (AHLL); Hyderabad; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Apollo Health and Lifestyle (AHLL) seeks an Operations Coordinator to streamline daily clinic activities, manage procurement and inventory, and liaise with clients and partners for smooth operations.

You will assist in system implementations, training, and cross-functional collaboration across HR, Finance, IT, Marketing, and Clinical teams to ensure service excellence.

Qualifications

• Good communication and coordination skills.
• Strong follow-up and stakeholder management abilities.
• Proficiency in Microsoft Excel, Google Sheets, and operational reporting.
• Basic knowledge of procurement and inventory processes.
• Ability to manage multiple tasks and meet timelines.
• Problem-solving mindset with attention to detail.

Responsibilities

• Coordinate and support daily operations across dental clinics to ensure seamless functioning.
• Liaise with corporate clients and insurance partners for operational coordination and follow-ups.
• Coordinate with vendors for service delivery, issue resolution, and operational requirements.
• Support procurement activities, including inventory follow-ups and material availability.
• Monitor and track Indents, Purchase Orders (POs), dispatches, and Goods Receipt Notes (GRNs).
• Monitor Google Reviews and support online reputation management through timely follow-ups.
• Track patient feedback, coordinate closures, and ensure service recovery actions are completed.
• Prepare and maintain MIS reports, operational dashboards, and performance trackers.
• Follow up on compliance requirements, clinic credentialing, and licensing documentation.
• Assist in system implementation, process rollouts, and operational initiatives across clinics.
• Coordinate training schedules and support implementation of operational training programs.
• Support clinic launches, relocations, and other operational setup activities.
• Track action items from review meetings and ensure timely completion by concerned teams.
• Prepare Meeting Minutes (MOMs), maintain trackers, and monitor closure of action points.
• Resolve day-to-day operational issues through coordination with relevant stakeholders.
• Coordinate with cross-functional teams, including HR, Finance, Procurement, IT, Marketing, and Clinical teams, for operational support.
• Support operational audits and monitor CAPA until closure.
• Ensure timely execution of assigned operational tasks and continuous follow-up for completion.
• Assist in strategic operational initiatives and special projects as assigned by the reporting manager.

Skills

Communication

Coordination

Stakeholder management

Excel

Google Sheets

Reporting

Procurement

Inventory

Multi-tasking

Problem-solving

Job description

Role & responsibilities

• Coordinate and support daily operations across dental clinics to ensure seamless functioning.
• Liaise with corporate clients and insurance partners for operational coordination and follow-ups.
• Coordinate with vendors for service delivery, issue resolution, and operational requirements.
• Support procurement activities, including inventory follow-ups and material availability.
• Monitor and track Indents, Purchase Orders (POs), dispatches, and Goods Receipt Notes (GRNs).
• Monitor Google Reviews and support online reputation management through timely follow-ups.
• Track patient feedback, coordinate closures, and ensure service recovery actions are completed.
• Prepare and maintain MIS reports, operational dashboards, and performance trackers.
• Follow up on compliance requirements, clinic credentialing, and licensing documentation.
• Assist in system implementation, process rollouts, and operational initiatives across clinics.
• Coordinate training schedules and support implementation of operational training programs.
• Support clinic launches, relocations, and other operational setup activities.
• Track action items from review meetings and ensure timely completion by concerned teams.
• Prepare Meeting Minutes (MOMs), maintain trackers, and monitor closure of action points.
• Resolve day-to-day operational issues through coordination with relevant stakeholders.
• Coordinate with cross-functional teams, including HR, Finance, Procurement, IT, Marketing, and Clinical teams, for operational support.
• Support operational audits and monitor Corrective and Preventive Actions (CAPA) until closure.
• Ensure timely execution of assigned operational tasks and continuous follow-up for completion.
• Assist in strategic operational initiatives and special projects as assigned by the reporting manager.

Preferred candidate profile

• Good communication and coordination skills.
• Strong follow-up and stakeholder management abilities.
• Proficiency in Microsoft Excel, Google Sheets, and operational reporting.
• Basic knowledge of procurement and inventory processes.
• Ability to manage multiple tasks and meet timelines.
• Problem-solving mindset with attention to detail.