Chief General Dentist | Kengeri

Dezy (Smiles.ai) - Dental, made easy.; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Dezy (Smiles.ai) - Dental, made easy. Bengaluru clinic seeks an MDS with 1–3 years of clinical dentistry experience to join as Chief General Dentist, overseeing both clinical care and daily operations.

You will manage patient flow, ensure timely treatments and documentation, lead the clinical team, maintain hygiene standards and coordinate with central teams on inventory and HR tools. The role includes driving patient follow-ups, preserving high standards, and supporting offline and digital

Qualifications

• MDS in dentistry with 1–3 years of clinical experience.
• Proficient with CRM systems for documentation.
• Strong leadership and patient empathy.

Responsibilities

• Oversee the full patient journey from first visit to completion.
• Ensure timely treatments and accurate documentation in CRMs.
• Supervise dental assistants, receptionists, and hygiene staff.
• Monitor clinic hygiene, equipment, and inventory in coordination with central teams.
• Support offline and digital marketing to boost patient footfall.

Skills

Leadership

Communication

Detail-oriented

Empathy

Education

MDS in Dentistry

Tools

Q CRM

NEO

Job description

MDS with 1 to 3 years of experience in clinical dentistry.

• Past experience of working with digital tools and CRMs for DMS (Document Management Systems).
• Strong leadership and communication skills.
• Organized, proactive, and detail-oriented.
• High empathy towards patients and their dental concerns.

As the Chief General Dentist, you will be responsible for managing both clinical and operational aspects of the dental clinic. This includes overseeing patient flow, ensuring timely treatments and documentation, driving patient follow-ups, managing the clinical team, and maintaining high standards of care and clinic hygiene.

Key Responsibilities

Patient Journey & Case Management

• Oversee the full patient journey—from first consultation to treatment completion.
• Ensure timely follow-ups for all ongoing and cancelled appointments.
• Drive patient conversion through consistent engagement and care coordination.
• Track diagnostics and treatment timelines (CBCT, lab work, etc.) and ensure they stay on schedule.

Documentation & Systems Management

• Ensure all patient information and follow-up dates are logged accurately in CRMs (Q CRM, NEO).
• Maintain records for treatments, lab work, and prescriptions.

Team & Clinic Oversight

• Supervise dental assistants, receptionists, and housekeeping staff.
• Conduct daily operational checks and ensure timely reporting.
• Keep the team motivated and aligned with clinic goals.
• Ensure attendance and compliance via HR tools (e.g., Keka).

Operations & Maintenance

• Monitor cleanliness, equipment upkeep, and overall clinic hygiene.
• Coordinate with central teams for inventory, infrastructure, and consultant scheduling.
• Maintain petty cash records and handle day-to-day clinic issues.

Marketing & Visibility

• Support offline marketing activities to increase footfall.
• Drive digital content initiatives in collaboration with the central marketing team.