Chief General Dentist | Mathikere

Dezy (Smiles.ai) - Dental, made easy.; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Dezy (Smiles.ai) is hiring a Chief General Dentist in Bengaluru, Karnataka. You will manage clinical and operational tasks, including patient care coordination, documentation accuracy, and team supervision.

The ideal candidate should possess an MDS with 1-3 years of clinical dentistry experience, alongside strong leadership and communication skills. Familiarity with digital CRMs and systems management is essential for success in this role.

Qualifications

• MDS with 1 to 3 years of experience in clinical dentistry.
• Past experience of working with digital tools and CRMs.
• Strong leadership and communication skills required.

Responsibilities

• Oversee the full patient journey from consultation to treatment.
• Ensure timely follow-ups for appointments.
• Supervise dental assistants and receptionists.

Skills

Clinical dentistry

Leadership and communication skills

Digital tools and CRM experience

Empathy towards patients

Organized and detail-oriented

Education

MDS

Tools

Document Management Systems

Q CRM

NEO

HR tools (Keka)

Job description

MDS with 1 to 3 years of experience in clinical dentistry

• Past experience of working with digital tools and CRMs for DMS (Document Management Systems)
• Strong leadership and communication skills
• Organized, proactive, and detail-oriented
• High empathy towards patients and their dental concerns

As the Chief General Dentist, you will be responsible for managing both clinical and operational aspects of the dental clinic. This includes overseeing patient flow, ensuring timely treatments and documentation, driving patient follow-ups, managing the clinical team, and maintaining high standards of care and clinic hygiene.

Key Responsibilities

Patient Journey & Case Management

• Oversee the full patient journey—from first consultation to treatment completion.
• Ensure timely follow-ups for all ongoing and cancelled appointments.
• Drive patient conversion through consistent engagement and care coordination.
• Track diagnostics and treatment timelines (CBCT, lab work, etc.) and ensure they stay on schedule.

Documentation & Systems Management

• Ensure all patient information and follow-up dates are logged accurately in CRMs (Q CRM, NEO).
• Maintain records for treatments, lab work, and prescriptions.

Team & Clinic Oversight

• Supervise dental assistants, receptionists, and housekeeping staff.
• Conduct daily operational checks and ensure timely reporting.
• Keep the team motivated and aligned with clinic goals.
• Ensure attendance and compliance via HR tools (e.g., Keka).

Operations & Maintenance

• Monitor cleanliness, equipment upkeep, and overall clinic hygiene.
• Coordinate with central teams for inventory, infrastructure, and consultant scheduling.
• Maintain petty cash records and handle day-to-day clinic issues.

Marketing & Visibility

• Support offline marketing activities to increase footfall.
• Drive digital content initiatives in collaboration with the central marketing team.