Chief General Dentist | Kengeri

smiles.ai; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

smiles.ai in Bengaluru, Karnataka is seeking a Chief General Dentist with 1–3 years of clinical dentistry experience. You will manage both clinical and operational aspects of our dental clinic, oversee patient flow, ensure timely treatments and documentation, drive patient follow-ups, and lead a clinical team while upholding high standards of care and hygiene.

Strong CRM usage and leadership will be essential as you coordinate marketing and daily operations.

Qualifications

• MDS with 1–3 years of experience in clinical dentistry.
• Past experience of working with digital tools and CRMs for DMS (Document Management Systems).
• Strong leadership and communication skills.
• Organized, proactive, and detail-oriented.
• High empathy towards patients and their dental concerns.

Responsibilities

• Oversee the full patient journey—from first consultation to treatment completion.
• Ensure timely follow-ups for all ongoing and cancelled appointments.
• Drive patient conversion through consistent engagement and care coordination.
• Track diagnostics and treatment timelines (CBCT, lab work, etc.) and ensure they stay on schedule.
• Supervise dental assistants, receptionists, and housekeeping staff.
• Conduct daily operational checks and ensure timely reporting.
• Keep the team motivated and aligned with clinic goals.
• Ensure attendance and compliance via HR tools (e.g., Keka).
• Monitor cleanliness, equipment upkeep, and overall clinic hygiene.

Skills

Leadership

Communication

Empathy

Organized

Detail-oriented

Proactive

CRM experience

Education

MDS

Tools

Q CRM

NEO

DMS tools

Job description

MDS with 1 to 3 years of experience in clinical dentistry

Past experience of working with digital tools and CRMs for DMS (Document Management Systems)

Strong leadership and communication skills

Organized, proactive, and detail-oriented

High empathy towards patients and their dental concerns

As the Chief General Dentist, you will be responsible for managing both clinical and operational aspects of the dental clinic. This includes overseeing patient flow, ensuring timely treatments and documentation, driving patient follow-ups, managing the clinical team, and maintaining high standards of care and clinic hygiene.

Key Responsibilities

• Oversee the full patient journey—from first consultation to treatment completion.
• Ensure timely follow-ups for all ongoing and cancelled appointments.
• Drive patient conversion through consistent engagement and care coordination.
• Track diagnostics and treatment timelines (CBCT, lab work, etc.) and ensure they stay on schedule.

Documentation & Systems Management

• Ensure all patient information and follow-up dates are logged accurately in CRMs (Q CRM, NEO).
• Maintain records for treatments, lab work, and prescriptions.

Team & Clinic Oversight

• Supervise dental assistants, receptionists, and housekeeping staff.
• Conduct daily operational checks and ensure timely reporting.
• Keep the team motivated and aligned with clinic goals.
• Ensure attendance and compliance via HR tools (e.g., Keka).

Operations & Maintenance

• Monitor cleanliness, equipment upkeep, and overall clinic hygiene.
• Coordinate with central teams for inventory, infrastructure, and consultant scheduling.
• Maintain petty cash records and handle day-to-day clinic issues.

Marketing & Visibility

• Support offline marketing activities to increase footfall.
• Drive digital content initiatives in collaboration with the central marketing team.

Required Skills

Employee engagement communication escalation handling