CGD Basvanagudi

smiles.ai; Bengaluru; In loco; INR 1.500.000 - 2.300.000; Tempo pieno

Descrizione del lavoro

smiles.ai Bengaluru is seeking a Chief General Dentist to oversee clinical and operational aspects of the dental clinic. You will manage patient flow, ensure timely treatments, and drive follow-ups while leading a clinical team and maintaining high hygiene standards.

The role requires an MDS with up to 3 years of clinical dentistry experience, strong leadership and communication skills, and proficiency with CRMs.

Competenze

• MDS in any specialization with 0 to 3 years of clinical dentistry experience.
• Strong leadership and communication skills.
• Organized, proactive, and detail-oriented.
• Comfortable with digital tools and CRMs.

Mansioni

• Oversee the full patient journey—from first consultation to treatment completion.
• Ensure timely follow-ups for ongoing and cancelled appointments.
• Drive patient conversion through engagement and care coordination.
• Supervise dental assistants, receptionists, and housekeeping staff.
• Coordinate with central teams for inventory, infrastructure, and scheduling.
• Maintain clinic hygiene and equipment upkeep.
• Support offline marketing and digital content initiatives.

Conoscenze

Leadership

Communication

CRM proficiency

Clinic management

Formazione

MDS in dentistry

Strumenti

Q CRM

NEO

Keka

Descrizione del lavoro

As the Chief General Dentist, you will be responsible for managing both clinical and operational aspects of the

dental clinic. This includes overseeing patient flow, ensuring timely treatments and documentation, driving

patient follow-ups, managing the clinical team, and maintaining high standards of care and clinic hygiene.

Key Responsibilities

• Oversee the full patient journey—from first consultation to treatment completion.
• Ensure timely follow-ups for all ongoing and cancelled appointments.
• Drive patient conversion through consistent engagement and care coordination.
• Track diagnostics and treatment timelines (CBCT, lab work, etc.) and ensure they stay on schedule.

Documentation & Systems Management

• Ensure all patient information and follow-up dates are logged accurately in CRMs (Q CRM, NEO).
• Maintain records for treatments, lab work, and prescriptions.

Team & Clinic Oversight

• Supervise dental assistants, receptionists, and housekeeping staff.
• Conduct daily operational checks and ensure timely reporting.
• Keep the team motivated and aligned with clinic goals.
• Ensure attendance and compliance via HR tools (e.g., Keka).

Operations & Maintenance

• Monitor cleanliness, equipment upkeep, and overall clinic hygiene.
• Coordinate with central teams for inventory, infrastructure, and consultant scheduling.
• Maintain petty cash records and handle day-to-day clinic issues.

Marketing & Visibility

• Support offline marketing activities to increase footfall.
• Drive digital content initiatives in collaboration with the central marketing team.

Requirements

• MDS in any specialisation with 0 to 3 years of experience in clinical dentistry.
• Strong leadership and communication skills.
• Organized, proactive, and detail-oriented.
• Comfortable working with digital tools and CRMs.