Chief General Dentist

smiles.ai; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

smiles.ai in Bengaluru seeks a Chief General Dentist to manage both clinical and operational aspects of the dental clinic. You will oversee patient flow, ensure timely treatments, drive follow-ups, and lead the clinical team to maintain high standards of care and hygiene.

You will coordinate with CRM systems and central teams, monitor inventory and reporting, and support offline and digital marketing activities to increase footfall.

Qualifications

• Bachelor of Dental Surgery/MDs in dentistry with leadership ability.
• Experience in clinical dentistry and clinic operations preferred.
• Strong communication and organizational skills required.

Responsibilities

• Oversee patient journey from first consultation to treatment completion.
• Ensure timely follow-ups for ongoing and cancelled appointments.
• Drive patient engagement and care coordination to improve conversions.
• Track diagnostics and treatment timelines (CBCT, labs) and keep on schedule.
• Supervise dental staff and maintain clinic hygiene and compliance.

Skills

Leadership

Communication

Organized

Detail-oriented

Digital tools

Education

MDS in Dentistry

Tools

Q CRM

NEO

Keka HR

Job description

As the Chief General Dentist, you will be responsible for managing both clinical and operational aspects of the dental clinic. This includes overseeing patient flow, ensuring timely treatments and documentation, driving patient follow-ups, managing the clinical team, and maintaining high standards of care and clinic hygiene.

Key Responsibilities:

• Oversee the full patient journey—from first consultation to treatment completion.
• Ensure timely follow-ups for all ongoing and cancelled appointments.
• Drive patient conversion through consistent engagement and care coordination.
• Track diagnostics and treatment timelines (CBCT, lab work, etc.) and ensure they stay on schedule.

2. Documentation & Systems Management

• Ensure all patient information and follow-up dates are logged accurately in CRMs (Q CRM, NEO).
• Maintain records for treatments, lab work, and prescriptions.

3. Team & Clinic Oversight

• Supervise dental assistants, receptionists, and housekeeping staff.
• Conduct daily operational checks and ensure timely reporting.
• Keep the team motivated and aligned with clinic goals.
• Ensure attendance and compliance via HR tools (e.g., Keka).

4. Operations & Maintenance

• Monitor cleanliness, equipment upkeep, and overall clinic hygiene.
• Coordinate with central teams for inventory, infrastructure, and consultant scheduling.
• Maintain petty cash records and handle day-to-day clinic issues.

5. Marketing & Visibility

• Support offline marketing activities to increase footfall.
• Drive digital content initiatives in collaboration with the central marketing team.

Requirements:

• MDS in any specialisation with 0 to 3 years of experience in clinical dentistry.
• Strong leadership and communication skills.
• Organized, proactive, and detail-oriented.
• Comfortable working with digital tools and CRMs.