Banking Operations Senior Representative

NTT DATA, Inc.; India; On-site; INR 300,000 - 420,000; Full time

Job summary

NTT DATA Services in Noida, UP, seeks Banking Operations Senior Representative to support processing of Business Banking loans and ensure adherence to SOPs. They will interpret requests, capture data into applications, and maintain process compliance while communicating in English with clients and team.

The role involves participating in training programs and attending team meetings or customer calls to ensure accurate and timely loan processing.

Qualifications

• Experience in Banking BPO preferred.
• Strong written and spoken English communication.
• University degree or equivalent in accounting/commerce.

Responsibilities

• Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures.
• Interpret the request received related to Business Banking loan processing and capture the information into appropriate application.
• Adhere to all appropriate and agreed standardized processes and procedures.
• Provide narrative in English language to include proper grammar and sentence structure.
• Review and keep up to date and fully abide by the process operational and administrative procedures and ensure process compliance.
• Participating in training programs based on business needs.
• Attending team meetings or customer calls.

Skills

English communication

Banking BPO

Education

Accounting & Commerce degree

Job description

Banking Operations Senior Representative

Date: Aug 27, 2026

Location: Noida, UP, IN

Company: NTT DATA Services

Job Description

• Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures.
• Interpret the request received related to Business Banking loan processing and capture the information into appropriate application.
• Adhere to all appropriate and agreed standardized processes and procedures.
• Provide narrative in English language to include proper grammar and sentence structure.
• Review and keep up to date and fully abide by the process operational and administrative procedures and ensure process compliance.
• Participating in training programs based on business needs.
• Attending team meetings or customer calls
• Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures.
• Interpret the request received related to Business Banking loan processing and capture the information into appropriate application.
• Adhere to all appropriate and agreed standardized processes and procedures.
• Provide narrative in English language to include proper grammar and sentence structure.
• Review and keep up to date and fully abide by the process operational and administrative procedures and ensure process compliance.
• Participating in training programs based on business needs.
• Attending team meetings or customer calls

Job Requirements & eligibility Criteria:

• 0 - 2 Years of experience in Banking BPO is preferred
• University degree or equivalent that requires 3+ years of formal studies of the Accounting & Commerce Graduates.
• Ability to work scheduled shifts.
• Ability to communicate (oral/written) effectively in English to exchange information with our client.