Banking Operations Associate

NTT DATA, Inc.; India; On-site; INR 300,000 - 550,000; Full time

Job summary

NTT DATA, Inc. is seeking a KYC/CDD analyst to support banking BPO operations in India. The role involves analyzing and processing KYC documents, ensuring data accuracy, and adhering to SOPs while maintaining high-quality English communications.

The candidate will follow standardized procedures, participate in ongoing training, and attend team meetings or client calls as needed. Flexibility for varying shifts may apply to align with client requirements.

Qualifications

• 2+ years of experience in Banking BPO
• Proven ability to interpret KYC documents and capture data accurately
• Strong English written and verbal communication skills

Responsibilities

• Analyze and execute the KYC/CDD process as per Standard Operating Procedures
• Interpret documents related to KYC operations and capture data into the appropriate application
• Adhere to standardized processes and ensure process compliance
• Provide clear, grammatically correct narrative in English
• Participate in training programs and attend team meetings or customer calls

Skills

English communication

Education

Accounting & Commerce

Job description

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Job Details:

• Analyze and execute the KYC/CDD process by understanding Standard operating Procedures
• Interpret documents related to KYC operations and capture the information into appropriate application
• Adhere to all appropriate and agreed standardized processes and procedures
• Provide narrative in English language to include proper grammar and sentence structure
• Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance
• Participating in the training programs based on business needs
• Attending team meetings or customer calls

Job Requirements & eligibility Criteria:

• 2+ Years of experience in Banking BPO is preferred
• University degree or equivalent that required 3+ years of formal studies of the Accounting & Commerce Graduates.
• 1+ years of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
• Flexibility to work scheduled shifts from Monday-Friday and weekends if required (Comp off shall be provided) 12:00 PM to 10:00 PM or 2:00PM to 12:00 AM
• Ability to communicate (oral/written) effectively in English to exchange information with our client.