BANKING EXECUTIVE – CENTRALISED COLLECTIONS

Aabasoft; Ernakulam; On-site; INR 350,000 - 480,000; Full time

Job summary

Aabasoft in India invites applications for a Banking Executive – Centralised Collections. The role focuses on recovering overdue payments while preserving customer relationships and complying with policies.

You will contact customers, negotiate repayment plans, maintain accurate activity records, and coordinate with internal teams to resolve payment issues. Strong adherence to banking regulations and performance targets is essential.

Responsibilities

• Contact customers through calls, emails, and messages regarding pending payments.
• Follow up on overdue accounts and ensure timely collections.
• Negotiate payment plans and resolve customer queries related to outstanding amounts.
• Maintain accurate records of collection activities and customer interactions.
• Achieve assigned collection targets and recovery goals.
• Coordinate with internal departments to resolve payment-related issues.
• Ensure compliance with banking regulations and company collection policies.
• Prepare and submit collection reports to management.

Job description

Banking Executive – Centralised Collections

A Banking Executive – Centralised Collection is responsible for managing customer accounts with overdue payments, contacting customers for collections, negotiating repayment arrangements, and ensuring timely recovery of outstanding dues while maintaining customer relationships and adhering to company policies.

• Contact customers through calls, emails, and messages regarding pending payments.
• Follow up on overdue accounts and ensure timely collections.
• Negotiate payment plans and resolve customer queries related to outstanding amounts.
• Maintain accurate records of collection activities and customer interactions.
• Achieve assigned collection targets and recovery goals.
• Coordinate with internal departments to resolve payment-related issues.
• Ensure compliance with banking regulations and company collection policies.
• Prepare and submit collection reports to management.