Banking Executive

Aabasoft Technologies; Ernakulam; On-site; INR 250,000 - 450,000; Full time

Job summary

Aabasoft Technologies seeks an Banking Executive Centralised Collection to manage overdue customer accounts, initiate collections, and negotiate repayment arrangements while upholding company policies and customer relationships. You will work to recover outstanding dues and report progress to management.

The role requires coordinating with internal departments and maintaining accurate records, ensuring compliance with banking regulations, and meeting collection targets.

Qualifications

• Contact customers through calls, emails, and messages regarding pending payments.
• Follow up on overdue accounts and ensure timely collections.
• Negotiate payment plans and resolve customer queries related to outstanding amounts.
• Maintain accurate records of collection activities and customer interactions.
• Achieve assigned collection targets and recovery goals.
• Coordinate with internal departments to resolve payment-related issues.
• Ensure compliance with banking regulations and company collection policies.
• Prepare and submit collection reports to management.

Responsibilities

• Initiate contact with customers to pursue overdue payments and establish repayment arrangements.
• Monitor overdue accounts and drive timely collections.
• Negotiate repayment plans and address customer questions related to outstanding amounts.
• Maintain detailed records of all collection activities and interactions.
• Work toward meeting collection targets and recovery goals.
• Loster coordination with internal teams to resolve payment-related issues.
• Ensure adherence to banking regulations and internal collection policies.
• Generate regular collection reports for management review.

Job description

Job Summary

A Banking Executive Centralised Collection is responsible for managing customer accounts with overdue payments, contacting customers for collections, negotiating repayment arrangements, and ensuring timely recovery of outstanding dues while maintaining customer relationships and adhering to company policies.

Requirements

• Contact customers through calls, emails, and messages regarding pending payments.
• Follow up on overdue accounts and ensure timely collections.
• Negotiate payment plans and resolve customer queries related to outstanding amounts.
• Maintain accurate records of collection activities and customer interactions.
• Achieve assigned collection targets and recovery goals.
• Coordinate with internal departments to resolve payment-related issues.
• Ensure compliance with banking regulations and company collection policies.
• Prepare and submit collection reports to management.