Sales Officer - DST

AU Small Finance Bank; Kolkata District; On-site; INR 450,000 - 650,000; Full time

Job summary

AU Small Finance Bank Limited is seeking a proactive Sales Officer to drive growth by acquiring new customers and promoting savings accounts, loans, and investment options. The role requires strong communication and a proactive market approach to achieve targets.

The candidate should have 3+ years in financial services sales, with a proven track record and familiarity with banking products. A customer-focused mindset and ability to collaborate with credit, operations, and marketing teams are

Qualifications

• Bachelor’s degree in Business Administration, Finance, or related field.
• Minimum of 3 years of experience in sales within the financial services sector, preferably in banking.
• Proven track record of meeting or exceeding sales targets in a competitive environment.

Responsibilities

• Identify and develop new business opportunities by targeting potential customers within the assigned territory.
• Promote and sell the bank’s financial products and services, including savings accounts, loans, and investment options.
• Build and maintain strong relationships with existing and prospective clients to ensure customer satisfaction and retention.
• Conduct market research and competitor analysis to identify trends and adjust sales strategies accordingly.
• Achieve and exceed monthly and quarterly sales targets set by the management.
• Collaborate with internal teams such as credit, operations, and marketing to ensure smooth onboarding and servicing of customers.
• Prepare and present sales reports, forecasts, and market feedback to senior management.
• Ensure compliance with all regulatory and internal policies during the sales process.
• Participate in training programs to stay updated on product knowledge and sales techniques.
• Resolve customer queries and issues promptly to maintain high levels of customer trust and loyalty.

Skills

Financial product knowledge

CRM

Sales strategy development

Market research & analysis

Negotiation skills

Communication & presentation

Target achievement

Regulatory compliance

Lead generation

Customer service excellence

Education

Bachelor’s degree in Business Administration, Finance, or related field

Tools

CRM software

MS Office

Job description

Group Company: AU Small Finance Bank Limited

Office Location:

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

• Reporting Designation: #*Reporting Designation*#
• Reporting Department: #*Reporting Department*#

#*Education and Experience*#

• Category: #*Category*#
• Field specialization: #*Field specialization*#
• Degree: #*Degree*#
• Academic score: #*Academic score*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required work experience

• Role: #*Role*#
• Years of experience: #*Years of experience*#

Job Brief: AU Small Finance Bank Limited is seeking a dedicated and results-driven Sales Officer to join our dynamic Sales Department. This role is pivotal in driving the bank’s growth by identifying and acquiring new customers, promoting our financial products, and ensuring excellent customer service. The ideal candidate will have a strong understanding of the financial services industry, excellent communication skills, and the ability to work effectively in a target-driven environment. This position requires a proactive approach to market analysis, customer engagement, and collaboration with internal teams to achieve business objectives and enhance the bank’s market presence.

Responsibilities:

• Identify and develop new business opportunities by targeting potential customers within the assigned territory.
• Promote and sell the bank’s financial products and services, including savings accounts, loans, and investment options.
• Build and maintain strong relationships with existing and prospective clients to ensure customer satisfaction and retention.
• Conduct market research and competitor analysis to identify trends and adjust sales strategies accordingly.
• Achieve and exceed monthly and quarterly sales targets set by the management.
• Collaborate with internal teams such as credit, operations, and marketing to ensure smooth onboarding and servicing of customers.
• Prepare and present sales reports, forecasts, and market feedback to senior management.
• Ensure compliance with all regulatory and internal policies during the sales process.
• Participate in training programs to stay updated on product knowledge and sales techniques.
• Resolve customer queries and issues promptly to maintain high levels of customer trust and loyalty.

Skill:

• Financial Product Knowledge
• Customer Relationship Management (CRM)
• Sales Strategy Development
• Market Research and Analysis
• Negotiation Skills
• Communication and Presentation
• Target Achievement
• Regulatory Compliance
• Lead Generation
• Customer Service Excellence

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Finance, or a related field.
• Minimum of 3 years of experience in sales within the financial services sector, preferably in banking.
• Proven track record of meeting or exceeding sales targets in a competitive environment.
• Strong understanding of banking products, financial regulations, and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in CRM software and MS Office applications.

Key Performance Indicators: #*Key Performance Indicators*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required abilities

• Physical: #*Physical*#
• Other: #*Other*#

Specific requirements

• Travel: #*Travel*#
• Vehicle: #*Vehicle*#
• Pay Rate: #*Pay Rate*#
• Contract Types: #*Contract Types*#
• Time Constraints: #*Time Constraints*#
• Compliance Related: #*Compliance Related*#
• Union Affiliation: #*Union Affiliation*#