Backend Executive

JobItUs; Mumbai; On-site; INR 240,000 - 360,000; Full time

Job summary

JobItUs in Mumbai seeks a Back Office Executive with 2–3 years of experience to manage customer enquiries, coordinate with costing and technical teams, and prepare techno-commercial offers and quotations. Strong knowledge of Advanced Excel is essential.

The candidate should have a Graduate degree, good MS Office skills, and experience with CRM software. Working Monday–Saturday with 9:00 AM–6:00 PM is expected.

Qualifications

• 2–3 years of experience in Back Office/Sales Coordination or Commercial Coordination.
• Proficient in Advanced Excel and MS Office.
• Strong coordination and communication skills.
• Experience in quotation preparation and enquiry management.
• Ability to coordinate with technical/costing teams for timely outputs.
• Willing to work Monday–Saturday.

Responsibilities

• Maintain and systematically organize customer enquiry files and records.
• Receive and submit customer enquiries to the Costing Team for rate preparation.
• Forward technical requirements such as TDS, drawings, specifications, and other documents to the Technical Team.
• Coordinate and follow up with the Technical Team for timely preparation and approval of technical documents.
• Collect required documents and prepare complete techno-commercial offers.
• Prepare and issue quotations on the company letterhead and through the CRM software.
• Maintain and regularly update enquiry and quotation records.
• Track the status of enquiries, quotations, and pending approvals.
• Coordinate with internal teams to ensure timely submission of offers to customers.
• Maintain accurate data and reports using MS Excel/Advanced Excel.

Skills

Advanced Excel

MS Office

CRM software

Communication

Coordination

Documentation

Attention to detail

Education

Graduate

Tools

MS Excel

CRM software

Job description

Location: Borivali East, Mumbai
Experience: 2–3 Years
Working Days: Monday to Saturday
Working Hours: 9:00 AM – 6:00 PM

Job Summary

We are looking for a Back Office Executive with 2–3 years of relevant experience to manage customer enquiries, coordinate with internal costing and technical teams, and prepare techno-commercial offers and quotations. The ideal candidate should have good coordination skills and strong knowledge of Advanced Excel.

Key Responsibilities

• Maintain and systematically organize customer enquiry files and records.
• Receive and submit customer enquiries to the Costing Team for rate preparation.
• Forward technical requirements such as TDS, drawings, specifications, and other documents to the Technical Team.
• Coordinate and follow up with the Technical Team for timely preparation and approval of technical documents.
• Collect required documents and prepare complete techno-commercial offers.
• Prepare and issue quotations on the company letterhead and through the CRM software.
• Maintain and regularly update enquiry and quotation records.
• Track the status of enquiries, quotations, and pending approvals.
• Coordinate with relevant internal teams to ensure timely submission of offers to customers.
• Maintain accurate data and reports using MS Excel/Advanced Excel.

Required Skills

• Strong knowledge of Advanced Excel.
• Good MS Office skills.
• Experience with CRM software will be an advantage.
• Good communication and coordination skills.
• Strong follow-up and documentation skills.
• Good attention to detail and ability to maintain organized records.
• Ability to manage multiple enquiries and deadlines simultaneously.

Candidate Profile

• Graduate preferred.
• 2–3 years of prior experience in Back Office / Sales Coordination / Commercial Coordination.
• Candidates with experience in quotation preparation, enquiry management, documentation, and coordination with technical/costing teams will be preferred.
• Should be comfortable working in a Monday–Saturday work schedule