Back Office Sales Executive

Decoraids Decorating Solutions Pvt Ltd; Rajkot; On-site; INR 250,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Training and product knowledge

Friendly working environment

Growth opportunities

PF

Leave Encashment

Job summary

Decoraids Decorating Solutions Pvt Ltd is seeking a Back Office Sales Executive to manage customer enquiries, follow up on leads, generate new business, and convert enquiries into sales. You will handle showroom visitors, prepare quotations, and coordinate with the sales team for seamless order processing.

The role requires 1–2 years in sales or related back-office roles, a graduate degree, and strong communication, negotiation, and CRM/MS Office skills.

Qualifications

• ,1–2 years of experience in sales, back-office sales, or customer handling.
• Graduate in any discipline.
• Good communication and interpersonal skills.
• Basic knowledge of computers, MS Office, and CRM software.
• Ability to negotiate and close sales.
• Good organizational and time-management skills.
• Positive, proactive, and willing to learn.
• Ability to handle multiple tasks in a fast-paced work environment.
• Experience in PVC products, interior products, building materials, or similar industries will be an advantage.

Responsibilities

• Follow up with customer enquiries and leads through phone, WhatsApp, email, and other channels.
• Generate new leads and convert them into sales.
• Understand customer requirements and suggest suitable products.
• Develop new accounts and maintain good relationships with existing customers.
• Prepare quotations and dealer proposals.
• Negotiate with customers and dealers and close sales.
• Respond to customer calls, emails, and messages promptly.
• Welcome and assist customers, interior designers, contractors, and other visitors at the showroom.
• Maintain records of leads, customer details, follow-ups, and sales.
• Coordinate with the sales and other internal teams for smooth order processing.
• Keep updated with product details and provide accurate information to customers.

Skills

Communication skills

CRM software

MS Office

Negotiation

Time management

Multitasking

Customer handling

Interpersonal skills

Education

Bachelor's degree

Tools

CRM software

MS Office

Job description

Job Description:

We are looking for a Back Office Sales Executive to join our team. The candidate will be responsible for handling customer enquiries, following up on leads, generating new business, and converting enquiries into sales.

The role also involves handling customers visiting our showroom, preparing quotations and dealer proposals, and coordinating with the sales team to ensure excellent customer service.

Key Responsibilities

• Follow up with customer enquiries and leads through phone, WhatsApp, email, and other channels.
• Generate new leads and convert them into sales.
• Understand customer requirements and suggest suitable products.
• Develop new accounts and maintain good relationships with existing customers.
• Prepare quotations and dealer proposals.
• Negotiate with customers and dealers and close sales.
• Respond to customer calls, emails, and messages promptly.
• Welcome and assist customers, interior designers, contractors, and other visitors at the showroom.
• Maintain records of leads, customer details, follow-ups, and sales.
• Coordinate with the sales and other internal teams for smooth order processing.
• Keep updated with product details and provide accurate information to customers.

Requirements

• 1–2 years of experience in sales, back-office sales, or customer handling.
• Graduate in any discipline.
• Good communication and interpersonal skills.
• Basic knowledge of computers, MS Office, and CRM software.
• Good follow-up and customer-handling skills.
• Ability to negotiate and close sales.
• Good organizational and time-management skills.
• Positive, proactive, and willing to learn.
• Ability to handle multiple tasks in a fast-paced work environment.
• Experience in PVC products, interior products, building materials, or similar industries will be an advantage.

Benefits

• Competitive salary
• Training and product knowledge
• Friendly working environment
• Growth opportunities
• PF
• Leave Encashment