Back Office Sales Executive

AMAR PLASTICS FILTER PRESS; Kalol; On-site; INR 279,000 - 390,600; Full time

Job summary

AMAR PLASTICS FILTER PRESS is seeking a motivated Back Office Sales Executive in Kalol, Gujarat. This key role involves supporting the sales department through administrative tasks, maintaining customer databases, and ensuring efficient sales order processing. Ideal candidates have a Bachelor's degree in business or marketing, and relevant experience in a sales-oriented back office role. Strong communication and organizational skills are essential. Join a dynamic team focused on customer satisfaction.

Qualifications

• Bachelor's degree in business, marketing, or a related field.
• Proven experience in a similar back office or administrative role, preferably in a sales environment.
• Ability to work collaboratively in a team-oriented environment.

Responsibilities

• Respond promptly and professionally to customer inquiries via email and phone.
• Maintain and update customer databases with accurate information.
• Process sales orders accurately and efficiently.
• Assist in the preparation of sales presentations and materials.
• Address customer concerns and issues in a timely manner.

Skills

Excellent communication skills

Strong organizational skills

Time-management skills

Proficiency in Microsoft Office

CRM software knowledge

Education

Bachelor's degree in business or marketing

Tools

Microsoft Office

CRM Software

Job description

Job Overview

We are seeking a motivated and detail-oriented Back Office Sales Executive to join our dynamic sales team. The ideal candidate will play a crucial role in supporting the sales department by handling administrative tasks, managing customer interactions, and ensuring a smooth sales process. This position requires a combination of excellent organizational skills, strong communication abilities, and a keen attention to detail.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via email, phone, and other communication channels.
• Provide product information, pricing details, and support to customers in a courteous manner.
• Maintain and update customer databases with accurate and current information.
• Assist in the organization and management of sales-related data, ensuring its integrity and completeness.
• Collaborate with the sales team to generate quotes, proposals, and other necessary sales documentation.
• Assist in the preparation of sales presentations and materials.
• Process sales orders accurately and efficiently.
• Coordinate with relevant departments to ensure timely delivery and customer satisfaction.
• Perform general administrative duties such as filing, record-keeping, and document management.
• Support the sales team in various administrative capacities to enhance overall efficiency.
• Effectively communicate with internal teams, including sales, engineering, and customer support.
• Coordinate with external partners and vendors as necessary.
• Address customer concerns and issues in a timely and effective manner.
• Collaborate with the sales team to find solutions to challenges and ensure customer satisfaction.

Qualifications

• Bachelor's degree in business, marketing, or a related field.
• Proven experience in a similar back office or administrative role, preferably in a sales environment.
• Excellent communication skills, both written and verbal.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office suite and CRM software.
• Knowledge of the Chemical, Ceramic, Pharma, WTP, STP, Edible Oil Industry is a plus.
• Ability to work collaboratively in a team-oriented environment.