Back office Executive

Nextgen Business Support Services Pvt. Ltd.; Kolkata District; On-site; INR 250,000 - 380,000; Full time

Job summary

Nextgen Business Support Services Pvt. Ltd. in Kolkata is seeking a Back Office Executive to manage day-to-day administrative activities. You will handle data entry, documentation, and MIS reporting while coordinating with internal teams to ensure smooth operations.

The role requires graduate-level education with 0–3 years of experience, strong MS Excel skills, and the ability to manage multiple tasks with accuracy and confidentiality.

Qualifications

• Graduate in any discipline; B.Com/BBA/Bachelors degree preferred.
• 0–3 years of experience in back-office, administration, MIS, operations, or a similar role.
• Good knowledge of MS Excel and MS Office.
• Basic knowledge of data entry, documentation, and reporting.
• Knowledge of ERP/software systems will be an advantage.

Responsibilities

• Data Entry & Documentation: Enter, update, and maintain accurate data in company systems and Excel sheets.
• MIS & Reporting: Prepare daily, weekly, and monthly MIS reports; maintain databases and records.
• Coordination & Operations: Coordinate with departments for information and documents; follow up on pending tasks.
• Administrative Support: Handle routine office administration; maintain records of correspondence and transactions.
• Communication & Follow-up: Communicate work status and follow up on outstanding documents and approvals.

Skills

Communication

Coordination

Attention to detail

Time management

Multitasking

Analytical thinking

Problem-solving

Confidentiality

Education

Bachelor's degree (any)

B.Com / BBA / Bachelor's degree preferred

Tools

MS Excel

MS Office

ERP software (basic)

Job description

Job Description:

Purpose of the Role

The Back Office Executive will be responsible for managing day-to-day administrative and operational activities, maintaining accurate records, handling documentation, updating data, and coordinating with internal teams to ensure smooth business operations.

Key Responsibilities

1. Data Entry & Documentation

• Enter, update, and maintain accurate data in company systems and Excel sheets.
• Prepare and maintain reports, records, forms, and other documentation.
• Ensure proper filing and organization of physical and digital documents.
• Verify data and documents for accuracy and completeness.

2. MIS & Reporting

• Prepare daily, weekly, and monthly MIS reports.
• Maintain databases and operational records.
• Track and update relevant business information.
• Support management with required reports and data analysis.
• Use MS Excel for data management, reconciliation, and reporting.

3. Coordination & Operations

• Coordinate with different departments for required information and documents.
• Follow up with internal teams regarding pending tasks and documentation.
• Assist in processing orders, invoices, purchase/sales documents, or other operational records as required.
• Ensure timely completion of assigned back-office activities.

4. Administrative Support

• Handle routine office administration and coordination.
• Maintain records of correspondence, documents, and transactions.
• Assist senior team members in day-to-day operational activities.
• Support the HR, Accounts, Sales, or Operations team whenever required.

5. Communication & Follow-up

• Communicate with internal teams regarding work status and pending requirements.
• Follow up on outstanding documents, approvals, and tasks.
• Maintain professional communication with employees, clients, vendors, or other stakeholders when required.

Required Qualifications

• Graduate in any discipline; B.Com/BBA/Bachelors degree preferred.
• 0–3 years of experience in back-office, administration, MIS, operations, or a similar role.
• Good knowledge of MS Excel and MS Office.
• Basic knowledge of data entry, documentation, and reporting.
• Knowledge of ERP/software systems will be an advantage.

Required Skills

• Good communication and coordination skills.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Ability to handle multiple tasks and meet deadlines.
• Basic analytical and problem-solving skills.
• Proactive and responsible approach to work.
• Ability to maintain confidentiality of company information.

Key Performance Indicators (KPIs)

• Accuracy of data and documentation.
• Timely completion of reports and assigned tasks.
• Quality and maintenance of records.
• Timely follow-up and coordination.
• Reduction of errors in data and documentation.
• Responsiveness to internal departments and management requirements.
• Adherence to company policies and procedures.

Requirements: