Back Office Employee

Exello India; Vadodara; Presencial; INR 250 000 - 350 000; Tempo integral

Resumo da oferta

Exello India in Vadodara is seeking a Back Office Employee to support sales, customer service and finance by handling documentation, orders and invoicing. You will maintain accurate records in internal systems, assist with data entry and report preparation, and coordinate with front-office teams to ensure a smooth workflow on-site.

The role requires attention to detail, strong organizational skills and the ability to manage multiple tasks with deadlines.

Qualificações

• Proficiency in back office operations including documentation and data entry.
• Strong communication skills for interaction with internal teams and partners.
• Customer service skills to handle client inquiries and requests professionally.
• Basic finance tasks for processing invoices and supporting accounting docs.
• Familiarity with sales process support and order coordination.

Responsabilidades

• Handle day-to-day administrative tasks supporting sales, service and finance.
• Process orders and invoices, maintain documentation and records.
• Coordinate with front-office teams to ensure smooth workflow on-site.
• Assist with data entry and report preparation, respond to inquiries.
• Support inventory tracking and logistics where needed.

Conhecimentos

Back office operations

Data entry

Order processing

Invoice processing

Customer communication

Formação académica

Diploma or Bachelor's in commerce or business administration

Ferramentas

MS Office

ERP/CRM systems

Spreadsheet tools

Descrição da oferta de emprego

Company Description

Exello India is a leading distributor of high-quality industrial tools and equipment, specializing in cutting, hand, power, hydraulic, crimping, and torque tools, as well as copper and aluminum terminals. The company collaborates with established brands such as Cromwell, Elpress, Norbar, Kennedy, Kobe, and other global manufacturers to deliver reliable, industry-grade solutions. Exello India focuses on tailored solutions, expert consultation, and responsive customer support to enhance shop floor efficiency. Its mission is to support the success and operational performance of clients across diverse industrial sectors, reflecting the ethos “World Tool. Your Shop Floor.”

Role Description

The Back Office Employee will handle day-to-day administrative and operational tasks that support sales, customer service, and finance activities. Responsibilities include managing documentation, processing orders and invoices, maintaining accurate records in internal systems, and coordinating with front-office teams to ensure smooth workflow. The role also involves responding to internal inquiries, assisting with data entry and report preparation, and supporting inventory and logistics tracking. This is a full-time, on-site position based in Vadodara, requiring consistent collaboration with colleagues and adherence to company processes.

Qualifications

• Proficiency in back office operations, including documentation, data entry, record management, and basic reporting.
• Strong communication skills for clear interaction with internal teams and external partners.
• Customer service skills to support timely, professional handling of client-related information and requests.
• Basic finance skills for processing invoices, tracking payments, and supporting accounting documentation.
• Awareness of sales processes to assist with order handling, quotation preparation, and coordination with the sales team.
• Comfort with office software (e.g., MS Office, spreadsheets, email tools) and ERP or CRM systems is an advantage.
• Strong attention to detail, organizational skills, and the ability to manage multiple tasks with deadlines.
• Prior experience in an industrial distribution or tools and equipment environment is beneficial.
• Relevant diploma or bachelor’s degree in commerce, business administration, or a related field preferred.