B2C Sales Executive - International Call Center

KG Invicta Services (KGiS); Bengaluru; On-site; INR 300,000 - 450,000; Full time

Job summary

KG Invicta Services (KGiS) in Bengaluru is seeking a motivated B2C Sales Executive for our International Call Center. You will handle inbound and outbound calls, promote telecom products, and aim to meet sales targets while delivering excellent customer service.

The role requires strong communication, the ability to build rapport, and experience in fast-paced environments. Proficiency with CRM tools and teamwork will help you succeed and grow within the company.

Qualifications

• Experience in B2C sales, preferably in a call center environment.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Familiar with telecom products a plus.

Responsibilities

• Handle inbound and outbound calls to prospective and existing customers.
• Promote and sell telecom products and services to meet sales targets.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with team members to achieve overall sales goals and improve customer satisfaction.
• Stay updated on product knowledge and industry trends to effectively communicate with customers.

Skills

Communication

B2C sales

Call center

CRM

Multitasking

Tools

CRM software

Job description

We are seeking a motivated and dynamic B2C Sales Executive to join our team in the International Call Center located in Karnataka. The ideal candidate will have a passion for sales and customer service, with a focus on delivering exceptional experiences to our clients. In this role, you will be responsible for handling inbound and outbound calls, engaging with customers, and promoting our telecom services. Your ability to communicate effectively and build rapport with customers will be key to your success in this position.

Key Responsibilities

• Handle inbound and outbound calls to prospective and existing customers.
• Promote and sell telecom products and services to meet sales targets.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with team members to achieve overall sales goals and improve customer satisfaction.
• Stay updated on product knowledge and industry trends to effectively communicate with customers.

Required Skills

• Strong communication and interpersonal skills.
• Experience in B2C sales, preferably in a call center environment.
• Knowledge of telecom products and services is a plus.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency in using CRM software and other sales tools.

Join us in making a difference in the telecom industry and help us provide outstanding service to our customers.