B2B Education Counsellor

Mangalayatan University; Sector 10; On-site; INR 240,000 - 360,000; Full time

Job summary

Mangalayatan University invites an experienced B2B education counselor to guide students on academic and career paths. You will assess strengths, set goals, and develop personalized plans with a learner-centered approach.

You will counsel prospective students and parents across phone, WhatsApp, email, and in-person meetings; explain programs, eligibility, fees, scholarships and career scope; convert inquiries into applications and admissions; maintain CRM discipline and timely communication

Qualifications

• Counsel students and parents via multiple channels.
• Explain programs, eligibility, fees, scholarships, and career scope.
• Maintain CRM discipline and timely follow-up.

Responsibilities

• Counsel students and parents through phone, WhatsApp, email and in-person
• Explain programs, eligibility, fee structure, scholarships & career scope
• Convert enquiries into admissions
• Maintain follow-up discipline and timely communication with leads
• Coordinate with marketing & lead team for lead quality feedback
• Assist in documentation and payment follow-ups
• Participate in admission events, webinars, open house & campus visits
• Record all conversations.
• Candidates should have CRM experience.

Skills

CRM experience

Counseling

Communication skills

Job description

B2B education counselor guides students on academic and career paths by assessing their strengths and interests, helping them set goals, and developing personalized plans. Responsible for counseling prospective students/parents, converting leads into applications & admissions, maintaining CRM discipline, and ensuring smooth communication throughout the admission cycle.

Key Responsibilities-

• Counsel students & parents through phone, WhatsApp, email and in-person
• Explain programs, eligibility, fee structure, scholarships & career scope
• Convert enquiries into forms and admissions
• Maintain follow-up discipline and timely communication with leads
• Coordinate with marketing & lead team for lead quality feedback
• Assist in documentation and payment follow-ups
• Participate in admission events, webinars, open house & campus visits
• Record all conversations.
• Candidates should have CRM experience.