Academic Counsellor

Sun Education; Thiruvananthapuram; On-site; INR 167,000 - 279,000; Full time

Job summary

Sun Education in Kerala is seeking an Education Counselor to counsel students and parents on courses, career opportunities, and admissions. You will follow up on enquiries from calls, walk-ins, and digital channels, and convert them into admissions by meeting monthly targets.

You will maintain precise records in CRM, coordinate with sales, marketing, and academic teams, and participate in seminars and campaigns as required.

Qualifications

• Plus two/Bachelor's degree in any discipline.
• 1-3 years of experience in education counseling, admissions, sales, or customer relationship management.
• Excellent communication and interpersonal skills.
• Strong convincing and negotiation abilities.
• Ability to work under monthly targets and deadlines.

Responsibilities

• Counsel students and parents regarding courses, career opportunities, and admission procedures.
• Follow up on enquiries received through calls, walk-ins, website, social media, and marketing activities.
• Convert enquiries into admissions by achieving monthly admission targets.
• Maintain accurate records of leads, follow-ups, admissions, and student data in the CRM/system.
• Build strong relationships with students and parents throughout the admission process.
• Coordinate with the sales, marketing, and academic teams to ensure smooth admission procedures.
• Conduct telephonic and face-to-face counseling sessions.
• Participate in educational seminars, workshops, and admission campaigns whenever required.

Skills

Excellent communication skills

Interpersonal skills

Negotiation abilities

Goal oriented

Education

Bachelor's degree

Plus two

Job description

Role & responsibilities

• Counsel students and parents regarding courses, career opportunities, and admission procedures.
• Follow up on enquiries received through calls, walk-ins, website, social media, and marketing activities.
• Convert enquiries into admissions by achieving monthly admission targets.
• Maintain accurate records of leads, follow-ups, admissions, and student data in the CRM/system.
• Build strong relationships with students and parents throughout the admission process.
• Coordinate with the sales, marketing, and academic teams to ensure smooth admission procedures.
• Conduct telephonic and face-to-face counseling sessions.
• Participate in educational seminars, workshops, and admission campaigns whenever required.

Preferred candidate profile

• plus two/Bachelor's degree in any discipline.
• 1-3 years of experience in education counseling, admissions, sales, or customer relationship management.
• Excellent communication and interpersonal skills.
• Strong convincing and negotiation abilities.
• Ability to work under monthly targets and deadlines.