Education Counsellor

Mangalayatan University; Dadri; On-site; INR 300,000 - 420,000; Full time

Job summary

Mangalayatan University is seeking an B2B education counselor to guide students and parents in selecting academic and career paths. The role focuses on assessing strengths, setting goals, and developing personalized plans while converting inquiries into applications during the admission cycle.

The counselor will manage communications across phone, WhatsApp, email, and in-person meetings, maintain CRM discipline, and support events such as webinars and campus visits.

Qualifications

• Experience in student counseling or education admissions.
• CRM experience is required.
• Strong communication and interpersonal skills.

Responsibilities

• Counsel students and parents by phone, WhatsApp, email, and in-person.
• Explain programs, eligibility, fee structure, scholarships, and career scope.
• Convert enquiries into forms and admissions.
• Maintain timely follow-up and lead communication.
• Coordinate with marketing and lead teams for lead quality feedback.
• Assist in documentation and payment follow-ups.
• Participate in admission events, webinars, and campus visits.
• Record all conversations.

Tools

CRM software

Job description

B2B education counselor guides students on academic and career paths by assessing their strengths and interests, helping them set goals, and developing personalized plans. Responsible for counseling prospective students/parents, converting leads into applications & admissions, maintaining CRM discipline, and ensuring smooth communication throughout the admission cycle.

Key Responsibilities-

• Counsel students & parents through phone, WhatsApp, email and in-person
• Explain programs, eligibility, fee structure, scholarships & career scope
• Convert enquiries into forms and admissions
• Maintain follow-up discipline and timely communication with leads
• Coordinate with marketing & lead team for lead quality feedback
• Assist in documentation and payment follow-ups
• Participate in admission events, webinars, open house & campus visits
• Record all conversations.
• Candidates should have CRM experience.