Academic Counsellor

Miles Education; Delhi; On-site; INR 350,000 - 520,000; Full time

Job summary

Miles Education in Delhi is seeking a proactive Admissions Counselor to drive enrollment growth through outbound outreach. You will make 100+ daily calls, counsel students on courses, and align options with career goals.

You will follow up via calls, WhatsApp and email, maintain CRM with leads and follow-ups, and collaborate with sales and marketing to hit weekly and monthly enrollment targets.

Qualifications

• Experience engaging with students or professionals.
• Ability to articulate course benefits clearly.
• Strong communication and interpersonal skills.

Responsibilities

• Make 100+ outbound calls daily to prospective students and working professionals.
• Counsel students on courses
• Understand the students career goals and provide guidance on the best course options.
• Follow up with potential leads via calls, WhatsApp, and emails.
• Convert inquiries into enrollments by effectively explaining course benefits.
• Maintain and update the CRM system with student details and follow-ups.
• Collaborate with the sales and marketing teams to optimize outreach efforts.
• Achieve weekly and monthly enrollment targets

Skills

Outbound calling

CRM usage

Student counseling

Lead follow-up

Job description

Role & responsibilities

Key Responsibilities

• Make 100+ outbound calls daily to prospective students and working professionals.
• Counsel students on courses
• Understand the students career goals and provide guidance on the best course options.
• Follow up with potential leads via calls, WhatsApp, and emails.
• Convert inquiries into enrollments by effectively explaining course benefits.
• Maintain and update the CRM system with student details and follow-ups.
• Collaborate with the sales and marketing teams to optimize outreach efforts.
• Achieve weekly and monthly enrollment targets