B2B Collection Trainee - MBA Finance Freshers

Adecco India; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Adecco India in Bengaluru seeks an accounts receivable specialist to manage a diverse portfolio of customer debt via telephone and email, handling courtesy calls, follow-ups, notation, and query management.

Role involves investigating delinquent accounts, auditing uncollectible ones to maximize collections, reviewing reports, and coordinating with third‑party collection agencies when escalation is required, with regular monthly reporting.

Responsibilities

• Collection and management of a diverse account receivables portfolio via telephone, email, etc.
• Handling day-to-day courtesy calls, follow-ups, notation and query management.
• Investigate and resolve delinquent client accounts.
• Audit delinquent, uncollectible accounts to ensure maximum efforts have been taken to collect funds.
• Critically review and make recommendations to Team Lead of corrective actions based on client circumstances.
• Work with outside, third party collection agencies when conditions warranty. Escalation to next stage of delinquency.
• Review and analyze collection reports, organize and perform collection calls.
• Preparation of monthly and ad hoc reports as requested or required, and Maintenance of customer files.

Job description

Role & responsibilities

• Collection and management of a diverse account receivables portfolio via telephone, email, etc.
• Handling day-to-day courtesy calls, follow-ups, notation and query management.
• Investigate and resolve delinquent client accounts.
• Audit delinquent, uncollectible accounts to ensure maximum efforts have been taken to collect funds.
• Critically review and make recommendations to Team Lead of corrective actions based on client circumstances.
• Work with outside, third party collection agencies when conditions warranty. Escalation to next stage of delinquency.
• Review and analyze collection reports, organize and perform collection calls.
• Preparation of monthly and ad hoc reports as requested or required, and Maintenance of customer files.