B2B Collection - Order To Cash

Adecco India; Bengaluru; On-site; INR 300,000 - 520,000; Full time

Job summary

Adecco India is seeking an AR specialist to research and resolve account receivables balances. You will make regular courtesy calls to clients, follow up on promised payments, and keep accounts up to date.

You will document actions, calls, and due dates in the system, and review accounts per company policies. You will identify misapplied or overpaid receipts with cross-functional teams to drive timely resolutions.

Responsibilities

• Research and resolve account receivables balances
• Follow up to ensure promises to pay are met & accounts are kept up to date
• Maintain appropriate records, notating actions, calls and due dates in the system
• Timely review accounts according to company / regional policies
• Identify issues attributing to misapplied, unapplied and overpaid receipts and discuss them with cross functional team of Specialists for resolution
• Review and monitor assigned accounts and create applicable client AR monitoring reports
• Work effectively with clients and other team members to resolve billing corrections, while maintaining a positive and friendly client relationship
• Meet and exceed all monthly and quarterly targets

Job description

• Research and resolve account receivables balances, making regularly scheduled courtesy calls to the client
• Follow up to ensure that promises to pay are met & accounts are kept up to date
• Maintain appropriate records, notating actions, calls and due dates in the system
• Timely review accounts according to company / regional policies
• Identify issues attributing to misapplied, unapplied and overpaid receipts and discuss them with cross functional team of Specialists for resolution
• Review and monitor assigned accounts and create applicable client AR monitoring reports
• Work effectively with clients and other team members to resolve billing corrections, while maintaining a positive and friendly client relationship
• Meet and exceed all monthly and quarterly targets