B2B Collections - Assistant Manager - Mumbai

Delhivery; Mumbai; On-site; INR 300,000 - 520,000; Full time

Job summary

Delhivery is seeking a debt collection professional based in Mumbai to manage dues and investigate historical data. You will follow up with clients on overdue invoices and act to encourage timely payments. Maintain AR reports, resolve billing issues, and respond to client inquiries by email or phone, all in a fast-paced, target-driven environment.

Strong English skills, resilience, and MS Excel expertise are essential, with immediate availability to start from our HQ in Mumbai.

Qualifications

• Immediate availability to start from HQ in Mumbai.
• Proactive and adaptable with strong communication skills.
• Proficient in English (verbal and written).
• Capable of working in a fast-paced, target-driven environment.
• Proficient in MS Excel and MS Office.
• Willingness to learn and resilient.

Responsibilities

• Work with the collection manager to manage and collect the dues.
• Investigate historical data for each debt / invoice.
• Follow up with a client for the overdue amount.
• Take quick action to encourage timely debt payments.
• Resolve billing and collection-related issues with clients.
• Maintain daily report of collection activity & accounts receivable status.
• Maintain a record of the history of each transaction.
• Reply to the client query and concern received from the client by mail or telecall.

Skills

English fluency

High energy

MS Excel

Targets

Learning mindset

Resilience

Job description

Job Responsibility

• Work with the collection manager to manage and collect the Dues.
• Investigate historical data for each debt / Invoice.
• Follow up with a client for the overdue amount.
• Take quick action to encourage timely debt payments.
• Resolve billing and collection-related issues with clients.
• Maintain daily report of collection activity & accounts receivable status.
• Maintain a record of the history of each transaction.
• Reply to the client query and concern received from the client by mail or telecall.

Requirement

• Ability to start work immediately from our office HQ.
• Hunger to learn & resilience to get things done.
• Good command of English. both verbal and written.
• High energy level to navigate in a fast-paced work environment.
• Tech savvy and ability to scale up on MS Office especially Excel / Spreadsheet.
• Comfortable working with targets.

. Knowledge of Currency.