B2B Collection Specialist

Kumar Chandan Associates; Bengaluru; Hybrid; INR 350,000 - 550,000; Full time

Job summary

Kumar Chandan Associates Bengaluru is seeking a collections specialist to manage B2B receivables, follow up on outstanding invoices via calls, emails, and written communication.

You will monitor aging, resolve discrepancies, and coordinate with sales, billing, and customer service to ensure adherence to credit terms and timely recoveries.

The role requires a finance or accounting background, 1 year of experience, strong MS Excel skills, and the ability to manage multiple accounts independently.

Qualifications

• Bachelor's degree in Finance, Accounting, or a related field.
• At least 1 year of relevant experience in a corporate.
• Strong communication, and problem-solving skills.
• Proficiency in MS Excel.
• Ability to work independently and manage multiple accounts effectively.

Responsibilities

• Manage B2B collections by following up on outstanding invoices through calls, emails, and written communication.
• Monitor customer accounts, aging reports, and payment trends to identify and mitigate credit risks.
• Resolve invoice discrepancies, disputes, short payments, and deductions in coordination with sales, billing, and customer service teams.
• Ensure adherence to agreed credit terms and escrow delinquent accounts when required.
• Prepare regular reports on collection performance, overdue balances, and recovery status for management review.
• Maintain accurate records of customer interactions and collection activities in ERP/CRM systems.
• Support month-end closing by reconciling receivables and confirming customer balances.
• Build and maintain professional relationships with key stakeholders on the client side.

Skills

Strong communication

Problem-solving

MS Excel

Independent work

Account management

Education

Bachelor's degree in Finance/Accounting

Tools

ERP/CRM systems

Job description

Key Responsibilities

• Manage B2B collections by following up on outstanding invoices through calls, emails, and written communication.
• Monitor customer accounts, aging reports, and payment trends to identify and mitigate credit risks.
• Resolve invoice discrepancies, disputes, short payments, and deductions in coordination with sales, billing, and customer service teams.
• Ensure adherence to agreed credit terms and escrow delinquent accounts when required.
• Prepare regular reports on collection performance, overdue balances, and recovery status for management review.
• Maintain accurate records of customer interactions and collection activities in ERP/CRM systems.
• Support month-end closing by reconciling receivables and confirming customer balances.
• Build and maintain professional relationships with key stakeholders on the client side.

Required Skills & Qualifications

• Bachelors degree in Finance, Accounting, or a related field.
• At least 1 year of relevant experience in a corporate.
• Strong communication, and problem-solving skills.
• Proficiency in MS Excel.
• Ability to work independently and manage multiple accounts effectively.