Associate - Operations Management

Arthur J. Gallagher & Co. (AJG); Bengaluru; On-site; INR 250,000 - 450,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

Collaborative culture

Global reach with local impact

Job summary

Gallagher in India is seeking candidates to support its global service center operations. The role focuses on processing tasks efficiently, engaging with customers, and escalating issues through proper supervisor channels.

The position requires a graduate with strong English skills, basic insurance or finance knowledge, and readiness for rotational shifts, with a collaborative team attitude. This entry-level opportunity offers exposure to global clients, comprehensive benefits, and a path for

Qualifications

• Education: Any Graduate.
• Excellent command of English (written and comprehension).
• Good academic record (55% or above).
• Basic knowledge in insurance or finance.
• Open to rotational shifts.
• Ability to work in a team and adapt to changes.
• Proficient in Microsoft Office (Excel, Word).
• Fast learner with high energy and customer-focus.

Responsibilities

• Conduct the given tasks efficiently.
• Engage with customers.
• Identify and escalate unresolved issues by keeping supervisors in the loop.

Skills

English proficiency

Team collaboration

Adaptability

Customer process understanding

Quick learner

Energetic

Education

Any Graduate

Tools

Microsoft Office

Job description

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

As a global insurance brokerage, Gallagher seeks to provide the best service to its customers. The Gallagher Service Center is a crucial component of our ability to provide industry-leading quality and customer service, helping our global teams serve our end customers better, meet regulatory requirements and improve speed to market. As a global insurance brokerage, Gallagher seeks to provide the best service to its customers.

The Gallagher Center of Excellence is a crucial component of our ability to provide industry-leading quality and customer service, helping our global teams serve our end customers better, meet regulatory requirements and improve speed to market. The Gallagher Center of Excellence (GCoE) supports various divisions of Gallagher, providing premier service to our customers around the globe.

Working at GCoE gives you the opportunity to join a growing global organization. We offer our employees an unmatched professional environment to use their skills, improve their knowledge and deliver tangible results.

At Gallagher, we want to empower you to make a difference, take control and make an impact. Gallagher believes that all people are entitled to equality in our employment opportunities.

How you'll make an impact

Responsibilities

• 1) Conduct the given tasks efficiently.
• 2) Customer engagement.
• 3) Identify and escape unresolved issues by keeping supervisors in loop.

Skills and Competencies

• 1) Candidate should be any Graduate
• 2) Excellent command over English (comprehension and written).
• 3) Good academic record (55% or above).
• 4) Basic knowledge in insurance or finance
• 5) Open to rotational shifts.
• 6) Ability to work in a team and exhibit collaboration.
• 7) Should be able to adapt to organizational changes.
• 8) Proficiency in Microsoft Office (especially Excel, Word).
• 9) The candidate has to be a quick learner, high on energy and must have a flair for customer processes.

About you

Qualifications

Education : Any Graduate .

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

If your past experience doesn’t align perfectly, we encourage you to join our Talent Communityto stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)