Assistant Manager-Client Services Account Management

Arthur J. Gallagher & Co. (AJG); Mumbai; On-site; INR 150,000 - 210,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

People-first culture

Global reach with local impact

Job summary

Gallagher in India (Mumbai) is offering an entry-level role designed for individuals with a High School Diploma seeking exposure to the insurance brokerage industry. You will perform standard tasks under supervision and contribute to customer service processes.

The position emphasizes learning, collaboration, and compliance with established procedures, with opportunities for growth, benefits, and a supportive, people-first culture across a global firm with local impact.

Qualifications

• High School Diploma/GED with No prior related work experience required.
• Understanding of the insurance brokerage business and customer service processes/tasks.

Responsibilities

• Performs standard tasks using established and routine methods, principles, concepts and procedures typically on assignments of low complexity.
• Develops knowledge and competence through performing standard work assignments typically at a non-exempt level during entry/training period.
• Typically works under close supervision and guidance.
• Performs as an individual contributor or contributes to a team activity.

Skills

Customer service understanding

Education

High School Diploma/GED

Job description

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

How you'll make an impact

Responsibilities:

• Performs standard tasks using established and routine methods, principles, concepts and procedures typically on assignments of low complexity.
• Develops knowledge and competence through performing standard work assignments typically at a non-exempt level during entry/training period.
• Typically works under close supervision and guidance.
• Performs as an individual contributor or contributes to a team activity.

About you

Qualifications:

• High School Diploma/GED with No prior related work experience required.

Behaviors:

• Understanding of the insurance brokerage business and customer service processes/tasks.

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)