Associate

Mahindra Cars(New cars sale/Old cars sale); Harihara; In loco; INR 167.000 - 279.000; Tempo pieno

Descrizione del lavoro

Mahindra Cars (New cars sale/Old cars sale) in Harihar invites a customer-focused Associate to greet visitors, understand their vehicle needs, and match them with suitable new or pre-owned cars.

You will explain features and pricing, coordinate test drives, prepare basic sales documents, and support follow-up with buyers, while keeping display areas current and collaborating with senior staff to ensure a smooth buying experience.

Competenze

• Strong customer service and interpersonal skills.
• Basic sales and negotiation skills, including pricing discussions.
• Good communication in English; local languages a plus.
• Ability to learn and explain vehicle features, financing options, and dealership processes.
• Willingness to work showroom hours, including weekends and peak sales periods.
• Experience in automotive sales, retail, or customer-facing roles is beneficial but not mandatory.
• Minimum high school diploma or equivalent; further education in business/commerce advantageous.

Mansioni

• Greet and engage customers in showroom.
• Explain product features and pricing.
• Coordinate test drives and sales documentation.
• Support follow-up communication with potential buyers.
• Maintain display area and update vehicle information.
• Collaborate with senior sales and administrative staff to ensure a smooth buying experience.

Conoscenze

Customer service

Interpersonal skills

Sales basics

Communication (English)

Formazione

High school diploma

Business/Commerce background

Strumenti

CRM tools

Descrizione del lavoro

Company Description

Mahindra Cars (New cars sale/Old cars sale) is a retail automotive company based in Tamil Nadu, India, specializing in both new and pre-owned vehicle sales. Located at No:37, Mambazhapattu Road, near the Employment Office, the dealership serves a diverse customer base seeking reliable mobility solutions. The team focuses on transparent transactions, customer satisfaction, and building long-term relationships with vehicle buyers and sellers. Applicants joining Mahindra Cars can expect a dynamic showroom environment with opportunities to learn about a wide range of vehicles and sales processes.

Role Description

The Associate role is a full-time, on-site position based in Harihar. The Associate will greet and engage customers in the showroom, understand their vehicle needs, and assist in matching them with suitable new or pre-owned cars. Daily tasks include explaining product features and pricing, coordinating test drives, preparing basic sales documentation, and supporting follow-up communication with potential buyers. The Associate will also help maintain the display area, update vehicle information, and collaborate with senior sales and administrative staff to ensure a smooth buying experience. This role involves regular interaction with customers, so a professional demeanor and customer-focused mindset are essential.

Qualifications

• Strong customer service and interpersonal skills, with the ability to build trust and rapport with diverse customers.
• Basic sales and negotiation skills, including comfort discussing pricing, offers, and product benefits.
• Good communication skills in spoken and written English; knowledge of local languages is an advantage.
• Ability to learn and explain vehicle features, financing options, and dealership processes clearly.
• Comfort working in a fast-paced retail environment with a focus on meeting individual and team targets.
• Basic computer literacy for handling records, email, and simple documentation; experience with sales or CRM tools is a plus.
• Prior experience in automotive sales, retail, or customer-facing roles is beneficial but not mandatory.
• Minimum high school diploma or equivalent; further education in business, commerce, or a related field is an advantage.
• Professional appearance, reliability, and willingness to work showroom hours, including weekends and peak sales periods.