Sales Consultant

Mahadeva Mahindra; Raipur; On-site; INR 200,000 - 400,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

Mahadeva Mahindra is seeking a Sales Consultant Automobile in Raipur to welcome customers, understand their vehicle requirements, and demonstrate features. The role includes arranging test drives, achieving sales targets, generating leads, and guiding customers through bookings and documentation.

You will assist with vehicle loans, insurance, and coordinate with departments to ensure smooth delivery while maintaining records in the CRM/DMS system and building lasting customer relationships.

Qualifications

• Minimum 13 years of experience in automobile sales.
• Excellent communication and negotiation skills.
• Strong customer handling and convincing abilities.
• Knowledge of vehicle features and specifications.
• Target-oriented and customer-focused approach.
• Basic computer knowledge and CRM/DMS familiarity.

Responsibilities

• Greet customers, understand requirements and budget.
• Explain vehicle features, specs, mileage, and benefits.
• Arrange and conduct test drives.
• Achieve monthly sales targets and contribute to dealership performance.
• Generate leads from walk-ins, references, and inquiries.
• Follow up with prospects to convert inquiries into sales.
• Handle bookings, documentation, and coordinate with finance/insurance.

Skills

Auto sales experience

Communication skills

Customer handling

Vehicle features knowledge

Target-oriented

CRM/DMS familiarity

Tools

CRM/DMS systems

Job description

Contact- 6269000507

Sales Consultant Automobile

Company: Mahadeva Mahindra

Roles and Responsibilities

1. Customer Handling: Welcome customers to the showroom and understand their vehicle requirements, preferences, and budget.

2. Vehicle Demonstration: Explain vehicle features, specifications, performance, safety features, mileage, and benefits to customers.

3. Test Drives: Arrange and conduct test drives to help customers understand the vehicle's performance.

4. Sales Target Achievement: Achieve monthly sales targets and contribute to the overall dealership sales performance.

5. Lead Generation: Generate new leads through customer references, follow-up calls, walk-in customers, and digital enquiries.

6. Customer Follow-ups: Regularly follow up with prospective customers and convert enquiries into sales.

7. Booking and Documentation: Handle vehicle bookings, customer documentation, and coordinate with the finance and insurance teams.

8. Finance and Insurance: Assist customers with vehicle loans, insurance, and other related services.

9. Coordination with Departments: Coordinate with CRM, PDI, accessories, and delivery teams to ensure a smooth vehicle delivery process.

10. Customer Relationship Management: Maintain good relationships with existing and prospective customers to encourage repeat business and referrals.

11. Competitor Knowledge: Stay updated on competitor vehicles, market trends, pricing, and promotional offers.

12. Sales Reporting: Maintain daily sales reports, enquiry records, follow-up details, test-drive records, and booking updates in the dealership's CRM/DMS system.

13. Customer Satisfaction: Ensure a positive customer experience throughout the sales process, from the first enquiry to vehicle delivery.

Required Skills

• 13 years of experience in automobile sales.
• Good communication and negotiation skills.
• Strong customer-handling and convincing abilities.
• Knowledge of vehicle features and specifications.
• Target-oriented and customer-focused approach.
• Basic computer knowledge and familiarity with CRM/DMS systems.

Key Objective: To generate leads, convert enquiries into vehicle sales, achieve monthly targets, and deliver excellent customer service.