Sales Consultant

AutoSwitch; Thane; On-site; INR 300,000 - 420,000; Full time

Job summary

AutoSwitch in Thane is seeking a charismatic Sales Consultant to guide customers through the vehicle purchase journey, conduct demonstrations, and close deals that meet premium standards.

You will manage CRM-driven leads, coordinate with finance, and ensure all showroom processes comply with OEM and regulatory guidelines while delivering exceptional customer experiences.

Qualifications

• Graduate degree from a recognized university.
• 1–3 years of proven experience in automotive sales or premium retail environments.
• Excellent communication skills in English and the local regional language.
• Valid two-wheeler and four-wheeler driving licenses are mandatory.

Responsibilities

• Engage with walk-in customers and digital leads to understand automotive requirements and preferences.
• Conduct vehicle demonstrations and test drives, highlighting features and safety specs.
• Manage the sales pipeline from inquiry to delivery and post-sales follow-up.
• Collaborate with finance and insurance to explain loan options and documentation requirements.

Skills

Persuasive communication

Customer relationship management

Conflict resolution

Time management

High energy & professionalism

Education

Graduate degree

Tools

DMS

CRM tools

MS Office

Job description

This role is dedicated to delivering exceptional customer experiences by guiding prospective buyers through the entire vehicle acquisition journey. You will act as a brand ambassador, ensuring that every interaction reflects the premium standards of our automotive showroom while consistently meeting sales targets.

Key Responsibilities

• Engage with walk-in customers and digital leads to understand their automotive requirements and preferences.
• Conduct professional vehicle demonstrations and test drives, highlighting key features and safety specifications.
• Manage the complete sales pipeline, from initial inquiry to final vehicle delivery and post-sales follow-up.
• Collaborate with the finance and insurance department to explain loan options and documentation requirements to customers.
• Maintain an updated database of leads and customer interactions in the Dealer Management System (DMS).
• Participate in showroom events, promotional activities, and off-site activations to increase brand visibility.
• Ensure all showroom documentation and vehicle handover processes comply with OEM and regulatory guidelines.

Requirements

• Graduate degree in any stream from a recognized university.
• 1-3 years of proven experience in automotive sales or premium retail environments.
• Excellent communication skills in English and the local regional language.
• Valid two-wheeler and four-wheeler driving license is mandatory.
• Willingness to work in a 6-day work week environment, including weekends and public holidays.
• Strong understanding of CRM tools and basic MS Office applications.

Preferred

• Prior experience with a reputed automotive dealership.
• Existing certification in OEM-specific sales training programs.
• Strong local network and understanding of the regional automotive market.

Skills

Technical

• DMS proficiency
• Vehicle technical knowledge
• Lead management
• Automotive financing processes
• Test drive safety protocols

Soft Skills

• Persuasive communication
• Customer relationship management
• Conflict resolution
• Time management
• High energy and professional demeanor

Qualifications

• Education: Graduate (Any Discipline)
• Experience: 1-3 years in Automotive Sales
• Certifications: Valid Driving License (LMV), OEM Sales Certification (preferred)

Work Environment

On-site at a modern automotive dealership. Standard shift timing is 9:30 AM to 6:30 PM, six days a week, with rotational weekly offs.

Growth Opportunities

We offer a clear career path with opportunities to advance to Senior Sales Consultant, Team Leader, or Sales Manager roles through our internal promotion policy and structured leadership training programs.