Associate

Digitide; Bengaluru; On-site; INR 420,000 - 600,000; Full time

Job summary

Digitide is seeking an Associate to support back-office operations in our BFSI division. You will manage daily administrative tasks, maintain client records with strict data accuracy, and provide support across documents, calls, and emails.

You will collaborate with multiple departments to ensure smooth workflows, prepare reports, and stay updated on industry practices to improve efficiency. Bachelor’s degree and 1–2 years BFSI admin exp preferred.

Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field.
• 1–2 years of experience in a back-office or administrative role, preferably BFSI.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills, with the ability to build positive relationships.
• Proficiency in MS Office Suite, especially Excel and Word.
• Knowledge of basic accounting principles and financial concepts is preferred.

Responsibilities

• Assist in managing and organizing daily back-office operations.
• Maintain and update client records, ensuring data accuracy and confidentiality.
• Provide administrative support to the BFSI team, including document preparation and filing.
• Handle incoming calls, emails, and client inquiries, providing prompt and professional assistance.
• Collaborate with other departments to ensure seamless coordination and efficient workflow.
• Assist in preparing reports, presentations, and other materials as required.
• Conduct research and gather information to support business initiatives.
• Maintain professionalism and confidentiality in all interactions.
• Stay updated with industry trends and best practices to enhance operational efficiency.
• Perform other ad-hoc duties as assigned by the management.

Skills

Organizational skills

Attention to detail

Communication skills

Interpersonal skills

Analytical skills

Problem-solving

Learning agility

Self-motivated

Multitasking

Education

Bachelor's degree in Business Administration, Finance, or related field

Tools

MS Office

Excel

Word

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

As an Associate, you will play a crucial role in supporting the back-office operations of our BFSI (Banking, Financial Services, and Insurance) division. Your primary focus will be on ensuring smooth and efficient day-to-day operations, maintaining accurate records, and providing excellent administrative support to the team. This is an exciting opportunity to be part of a dynamic and growing organization, where your contributions will directly impact the success of our business.

Responsibilities

• Assist in managing and organizing daily back-office operations.
• Maintain and update client records, ensuring data accuracy and confidentiality.
• Provide administrative support to the BFSI team, including document preparation and filing.
• Handle incoming calls, emails, and client inquiries, providing prompt and professional assistance.
• Collaborate with other departments to ensure seamless coordination and efficient workflow.
• Assist in preparing reports, presentations, and other materials as required.
• Conduct research and gather information to support business initiatives.
• Maintain a high level of professionalism and confidentiality in all interactions.
• Stay updated with industry trends and best practices to enhance operational efficiency.
• Perform other ad-hoc duties as assigned by the management.

Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field.
• 1-2 years of experience in a back-office or administrative role, preferably in the BFSI industry.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills, with the ability to build positive relationships.
• Proficiency in MS Office suite, especially Excel and Word.
• Knowledge of basic accounting principles and financial concepts is preferred.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong problem-solving and analytical skills.
• Willingness to learn and adapt to new technologies and processes.
• A proactive and self-motivated approach to work.

Job Info

• Job Identification 269749
• Job Category Customer Support/Operations | BPM