Associate

Digitide; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Digitide in Mumbai is seeking an Associate for back-office operations, providing administrative support, handling documentation, and maintaining records.

You will collaborate with teams to streamline workflows, manage client data, and ensure accuracy, with a focus on timely processing and quality service.

Ideal candidates have a BA/Finance degree, at least two years in similar roles, and strong Excel/Word skills; join a global firm committed to growth.

Qualifications

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum 2 years of experience in a back-office or administrative role.
• Proficient in Microsoft Excel and Word.
• Strong written and verbal communication; detail-oriented and organized.

Responsibilities

• Handle administrative tasks, including data entry, record keeping, and document management.
• Assist in the preparation and organization of reports, presentations, and other materials.
• Ensure accurate and timely processing of client requests and inquiries.
• Maintain and update client databases and ensure data integrity.
• Liaise with internal teams and external partners to coordinate projects and tasks.
• Support the implementation of new processes and systems to improve efficiency.
• Assist in the development and maintenance of standard operating procedures.
• Provide excellent customer service and ensure client satisfaction.
• Stay updated with industry trends and best practices in back-office operations.

Skills

Data entry

Documentation management

Strong communication

Time management

Attention to detail

Education

Bachelor's degree in Business Administration or Finance

Tools

Microsoft Excel

Microsoft Word

MS Office Suite

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

As an Associate, you will play a crucial role in our back-office operations, ensuring smooth and efficient processes. Your primary focus will be on providing administrative support, managing documentation, and maintaining accurate records. You will collaborate closely with our team to streamline workflows and enhance overall productivity.

Responsibilities

• Handle administrative tasks, including data entry, record keeping, and document management.
• Assist in the preparation and organization of reports, presentations, and other materials.
• Ensure accurate and timely processing of client requests and inquiries.
• Maintain and update client databases and ensure data integrity.
• Liaise with internal teams and external partners to coordinate projects and tasks.
• Support the implementation of new processes and systems to improve efficiency.
• Assist in the development and maintenance of standard operating procedures.
• Provide excellent customer service and ensure client satisfaction.
• Stay updated with industry trends and best practices in back-office operations.

Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum 2 years of experience in a back-office or administrative role.
• Strong proficiency in Microsoft Office suite, especially Excel and Word.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Attention to detail and a commitment to accuracy.
• Strong organizational skills and a systematic approach to work.
• Excellent time management and the ability to meet deadlines.
• Willingness to learn and adapt to new technologies and processes.
• A positive attitude and a collaborative mindset.

About Us

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Info

• Job Identification 268520
• Job Category Customer Support/Operations | BPM