Sales Associate

Digitide; Jaipur; On-site; INR 250,000 - 420,000; Full time

Job summary

Digitide is seeking a Sales Associate to generate sales and deliver exceptional customer service. You will represent our brand, understand client needs, and offer tailored solutions to ensure a positive experience.

The role requires strong communication, CRM skills, and a proactive, results-driven mindset to drive targets and build lasting client relationships.

Qualifications

• Excellent communication and interpersonal skills required.
• Proficiency with CRM systems and sales tracking tools.
• Bachelor’s degree in business, sales or related field preferred.

Responsibilities

• Actively engage with potential clients to understand requirements and offer products.
• Build and maintain relationships to ensure client satisfaction and loyalty.
• Generate leads and convert into sales while meeting targets.
• Provide accurate information about products and services to clients.
• Handle inquiries and resolve complaints promptly and efficiently.
• Collaborate with sales team to develop effective strategies.
• Stay updated on industry trends and competitor activities.
• Maintain records of sales activities and follow-up actions.

Skills

Excellent communication

Interpersonal skills

CRM proficiency

Sales tracking tools

Independent working

Team collaboration

Time management

Organizational skills

Proactive attitude

Learning mindset

Microsoft Office

Education

High school diploma or equivalent

Bachelor's degree in business or sales (preferred)

Tools

CRM systems

Sales tracking tools

Microsoft Office

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

As a Sales Associate, you will play a vital role in our team, responsible for generating sales and providing exceptional customer service. You will be the face of our company, representing our brand and values to potential and existing clients. Your primary goal is to understand client needs, offer tailored solutions, and ensure a positive and satisfying customer experience.

Responsibilities

• Actively engage with potential clients to understand their requirements and offer suitable products/services.
• Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty.
• Generate sales leads and convert them into successful sales, meeting or exceeding targets.
• Provide accurate and timely information about our products and services, ensuring client understanding.
• Handle customer inquiries and complaints, resolving issues promptly and efficiently.
• Collaborate with the sales team to develop effective sales strategies and achieve team goals.
• Stay updated with industry trends and competitor activities to offer competitive solutions.
• Maintain accurate records of sales activities, client interactions, and follow-up actions.
• Assist in organizing and participating in sales events, promotions, and campaigns.
• Uphold the company's values and brand image in all customer interactions.

Qualifications

• A high school diploma or equivalent is required, with a preference for a bachelor's degree in business, sales, or a related field.
• Minimum 1-2 years of experience in a sales or customer-facing role, preferably in the BFSI industry.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Strong product knowledge and the ability to understand client needs and offer suitable solutions.
• Proficiency in using CRM systems and sales tracking tools.
• Ability to work independently and as part of a team, with a results-driven and customer-centric approach.
• Excellent time management and organizational skills, with the ability to prioritize tasks.
• A proactive and positive attitude, with a passion for sales and customer satisfaction.
• Willingness to learn and adapt to new sales strategies and industry trends.
• Basic computer literacy and proficiency in Microsoft Office or similar software.

Job Info

• Job Identification 266189
• Job Category Customer Support/Operations | BPM