Assistant Team Lead

Delhivery; Chengalpattu; In loco; INR 350.000 - 650.000; Tempo pieno

Descrizione del lavoro

Delhivery Limited seeks an Assistant Team Lead Warehouse Operations to support the Team Lead in daily inbound, outbound, sorting, scanning, loading and dispatch activities in the warehouse. The role involves supervising Process Executives, allocating manpower, monitoring performance, and ensuring SLA/TAT adherence while maintaining safety and process compliance.

You will also conduct shift huddles, drive productivity, prepare MIS and handover notes, and coordinate with transporters and vendors

Competenze

• Adequate exposure to warehouse or operations management.
• Ability to supervise and coordinate a team effectively.
• Familiarity with SLA/TAT targets and daily targets.

Mansioni

• Support the Team Lead in managing daily inbound, outbound, sorting, scanning, loading and dispatch operations.
• Supervise Process Executives and allocate manpower based on operational requirements.
• Monitor team productivity, attendance, discipline and shift-wise performance.
• Ensure shipments are processed within SLA/TAT and targets.
• Conduct shift huddles and communicate targets and priorities to the team.
• Ensure compliance with SOPs, safety guidelines, quality standards and processes.
• Monitor shipment accuracy and minimize errors, damages, misroutes and deviations.
• Identify operational issues and escalate if needed to Team Lead/Operations Manager.
• Prepare and maintain daily MIS, productivity reports and shift handover updates.
• Coordinate with internal teams, transporters, vendors and stakeholders.

Conoscenze

Team supervision

Shift management

Operational monitoring

SLA compliance

Stakeholder coordination

Strumenti

MS Excel

Descrizione del lavoro

Role & responsibilities

Assistant Team Lead (ATL) Job Description

Position: Assistant Team Lead Warehouse Operations
Department: Operations / Warehouse
Company Name : Delhivery Limited

Roles & Responsibilities

• Support the Team Lead in managing daily inbound, outbound, sorting, scanning, loading, and dispatch operations.
• Supervise Process Executives and allocate manpower based on operational requirements.
• Monitor team productivity, attendance, discipline, and shift-wise performance.
• Ensure shipments are processed within the defined SLA/TAT and operational targets.
• Conduct shift huddles and communicate daily targets, process updates, and priorities to the team.
• Ensure compliance with SOPs, safety guidelines, quality standards, and operational processes.
• Monitor shipment accuracy and minimize errors, damages, misroutes, and process deviations.
• Identify day-to-day operational issues and resolve them or escape critical concerns to the Team Lead/Operations Manager.
• Prepare and maintain daily MIS, productivity reports, and shift handover updates.
• Coordinate with internal teams, transporters, vendors, and other stakeholders for smooth operations.
• Support training, coaching, and performance improvement of team members.
• Ensure proper shift handover and closure of pending activities.
• Assist the Team Lead in manpower planning, productivity improvement, and process compliance.
• Maintain a safe, disciplined, and productive working environment within the assigned area.
• Take ownership of the shift in the absence of the Team Lead and ensure uninterrupted operations.