Assistant Team Lead

Delhivery; Giridih, Palamu; On-site; INR 300,000 - 420,000; Full time

Job summary

Delhivery in India seeks an Operations Supervisor to oversee order fulfillment, inbound/outbound sorting, scanning and loading while ensuring timely dispatches and adherence to TAT. You will lead delivery executives, loaders and warehouse staff, manage shifts and attendance, and prepare daily MIS updates.

The ideal candidate has 1–3 years in logistics or delivery operations, strong team-handling skills, problem solving, and basic proficiency with warehouse software for reporting; a bachelor's

Qualifications

• 1–3 years of experience in logistics, supply chain, or delivery operations.
• Bachelor's degree in supply chain management or logistics preferred.
• Strong team leadership and problem-solving skills.

Responsibilities

• Oversee order fulfillment, including inbound/outbound sorting, scanning, bagging and loading.
• Lead, train, and manage delivery executives, loaders and warehouse staff.
• Track KPIs such as delivery success rate, order accuracy and productivity; prepare daily MIS updates.

Skills

Team leadership

Problem solving

Reporting software

Education

Bachelor's degree in supply chain/logistics

Tools

Logistics software

Job description

Role & responsibilities

• Operational Management: Oversee order fulfillment, including inbound/outbound sorting, scanning, bagging, and loading. Ensure timely dispatches and adherence to Turnaround Time (TAT).
• Team Supervision: Lead, train, and manage delivery executives, loaders, and warehouse associates. Handle shift allocations, attendance tracking, and roster management.
• Performance Monitoring: Track KPIs such as delivery success rate, order accuracy, and productivity. Prepare daily operational reports and MIS updates.
• Issue Resolution: Handle on-ground escalations, address high-aging shipments, and investigate the root cause of shipment damages or delays.
• Compliance: Ensure adherence to Standard Operating Procedures (SOPs), safety guidelines, and company policies.

Preferred candidate profile

• Experience: Typically requires a minimum of 1-3 years in logistics, supply chain, or delivery operations.
• Skills: Strong team-handling capabilities, problem-solving skills, and basic proficiency in using logistics or warehouse software for reporting.
• Education: A bachelor's degree is usually required, with a preference for degrees in Supply Chain Management or logistics.