Assistant Patient Care Service

Drlogy Technologies Pvt. Ltd.; Bengaluru; On-site; INR 250,000 - 380,000; Full time

Job summary

Drlogy Technologies Pvt. Ltd. invites applications for an Assistant - Patient Care Service in Bengaluru.

The role supports patients and healthcare staff to deliver smooth, coordinated, and patient-friendly services within the Patient Care Services department. Responsibilities include assisting patients with non-clinical requirements, coordinating admissions/discharges, handling routine queries, guiding patients to departments, and maintaining service records with privacy and confidentiality.

Qualifications

• Assist patients with non-clinical requirements.
• Coordinate admissions, transfers and discharges.
• Maintain patient service records and confidentiality.
• Coordinate with hospital departments for service delivery.

Responsibilities

• Assist patients and attendants with routine non-clinical requirements.
• Support patients during admission, transfer, and discharge processes.
• Coordinate with nursing, reception, billing, diagnostics, and other departments.
• Guide patients and attendants to appropriate hospital departments and services.
• Respond to routine patient and attendant queries.
• Support appointment, consultation, investigation, and service coordination.
• Help ensure timely movement and coordination of patients within the facility.
• Maintain patient service records and required documentation.
• Escalate patient concerns or service issues to the appropriate supervisor.
• Support patient feedback collection and service improvement activities.
• Maintain professionalism, privacy, and confidentiality while interacting with patients.
• Follow hospital policies, safety procedures, and patient-service standards.

Skills

Patient Registration

Front Desk Support

Appointment Coordination

Query Handling

Documentation

Education

Graduate

Job description

Free to Apply Verified Employer Secure & Private No Hidden Charges

Job Requirements

• Experience: 0 - 3 Years Experience
• Education: Graduate (typical)
• All Gender
• Vacancy: 1
• Last Date to Apply: 29, March 2027

Job Role

Work Location: Bengaluru

Work Mode: Work From Office

Department: Patient Care Services

Role: Assistant Patient Care Service

Employment type

• Full time

Key Skills

Patient Registration & Front Desk Support

Appointment Coordination

Query Handling

Patient Relations

Documentation

Preference Languages

Any Language

Job Description

The organization is seeking an Assistant - Patient Care Service to support patients and healthcare staff in delivering smooth, coordinated, and patient-friendly services. The involves assisting patients with non-clinical requirements, coordinating with hospital departments, supporting admissions and discharges, addressing routine patient queries, and helping maintain an organized patient-care environment.

• Assist patients and attendants with routine non-clinical requirements.
• Support patients during admission, transfer, and discharge processes.
• Coordinate with nursing, reception, billing, diagnostics, and other departments.
• Guide patients and attendants to appropriate hospital departments and services.
• Respond to routine patient and attendant queries.
• Support appointment, consultation, investigation, and service coordination.
• Help ensure timely movement and coordination of patients within the facility.
• Maintain patient service records and required documentation.
• Escalate patient concerns or service issues to the appropriate supervisor.
• Support patient feedback collection and service improvement activities.
• Maintain professionalism, privacy, and confidentiality while interacting with patients.
• Follow hospital policies, safety procedures, and patient-service standards.