Assistant Officer, Personal Banker, Consumer Banking Group

DBS Bank Ltd; Nandigama; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

DBS Bank Ltd in India seeks a Relationship Manager to grow the bank’s customer base and cross-sell consumer banking products. The role focuses on delivering top-notch service to branch visitors and building strong customer relationships in a fast-paced environment.

The candidate will work to acquire new customers, understand their financial goals, and guide them through suitable banking solutions while ensuring compliance and risk controls are followed.

Qualifications

• Bachelor’s degree or Diploma in any discipline.
• Prior experience in sales, customer service, or relationship management, preferably within the financial services sector.
• Strong interpersonal and communication skills with a customer-centric approach.
• Results-oriented mindset with a proven track record of meeting performance targets.
• Ability to adapt and thrive in a fast-paced, dynamic environment.
• Basic understanding of consumer banking products and operational compliance.

Responsibilities

• Acquire new-to-bank customers and drive growth in CASA balances.
• Deliver high-quality customer service to branch visitors and resolve inquiries.
• Identify customer needs and recommend consumer banking products and services.
• Participate in sales campaigns, roadshows, and marketing events.
• Ensure adherence to regulatory requirements, risk controls and bank policies.
• Collaborate with team members to achieve branch targets and maintain service standards.

Skills

Interpersonal communication

Customer service

Sales experience

Relationship management

Education

Bachelor's degree or Diploma

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Acquire new-to-bank customers and drive growth in Current Account and Savings Account (CASA) balances.
• Deliver high-quality customer service to branch visitors, addressing inquiries and resolving issues effectively.
• Identify customer needs and recommend appropriate consumer banking products and services to meet their financial goals.
• Participate in sales campaigns, roadshows, and marketing events to expand the customer base.
• Ensure strict adherence to regulatory requirements, operational risk controls, and internal bank policies.
• Collaborate with team members to achieve branch performance targets and maintain service standards.

Requirements

• Bachelor’s degree or Diploma in any discipline.
• Prior experience in sales, customer service, or relationship management, preferably within the financial services sector.
• Strong interpersonal and communication skills with a customer-centric approach.
• Results-oriented mindset with a proven track record of meeting performance targets.
• Ability to adapt and thrive in a fast-paced, dynamic environment.
• Basic understanding of consumer banking products and operational compliance.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:

Nandigama

Job:

Relationship Management

Schedule:

Regular

Employee Status:

Full time