Assistant Officer OPD Billing / Front Office

Fortis; Bengaluru; On-site; INR 300,000 - 450,000; Full time

Job summary

Fortis Bengaluru invites applications for OPD Billing and Front Office Associate to manage billing and front desk operations with a focus on accuracy and service quality.

You will respond to patient, visitor, and staff queries, maintain precise records, and collaborate with various departments to ensure smooth, high-quality patient care. The role emphasizes process improvements and cost efficiency within Fortis policies.

Responsibilities

• Manage and coordinate OPD billing and front office operations efficiently.
• Provide exceptional customer service and respond to queries from patients, visitors, and staff.
• Maintain accurate records and reports of billing and front office activities.
• Collaborate with other departments to ensure seamless operations and high-quality patient care.
• Develop and implement process improvements to increase efficiency and reduce costs.
• Ensure compliance with company policies and procedures.

Job description

• Manage and coordinate OPD billing and front office operations efficiently.
• Provide exceptional customer service and respond to queries from patients, visitors, and staff.
• Maintain accurate records and reports of billing and front office activities.
• Collaborate with other departments to ensure seamless operations and high-quality patient care.
• Develop and implement process improvements to increase efficiency and reduce costs.
• Ensure compliance with company policies and procedures.