Assistant Manager Guest Relation - Event Operations

Hyatt Hotels Corporation; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

Hyatt Hotels Corporation in Kolkata is seeking an Assistant Manager - Guest Relations (Event Operations) to help run our events with exceptional guest service. You will oversee guest experiences, coordinate with departments, and support event execution to uphold Hyatt's standards.

The role emphasizes relationship building, guest satisfaction, and operational excellence across all event-related activities, with a focus on luxury hospitality and seamless service for guests and owners.

Qualifications

• Minimum 2 years work experience in Guest Relations, Front Office, or Event Operations in a luxury international brand hotel.
• Strong interpersonal and communication skills with a focus on guest satisfaction and relationship management.

Responsibilities

• Oversee and ensure seamless guest experiences during events.
• Manage guest interactions, coordinate with internal departments, and support event execution.

Skills

Guest relations

Event operations

Front office

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Assistant Manager Guest Relation - Event Operations

IN - WB - Kolkata

Administrative

Administrative

Full-time

Worldwide

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager – Guest Relations (Event Operations) is responsible to oversee and ensure seamless guest experiences during events. This role involves managing guest interactions, coordinating with internal departments, and supporting event execution to maintain high standards of service. The position focuses on relationship building, guest satisfaction, and operational excellence across all event-related activities.

Qualifications

Minimum 2 years work experience in Guest Relations, Front Office, or Event Operations in a luxury international brand hotel. Good understanding of guest service standards, event coordination, and hospitality operations. Strong interpersonal and communication skills with a focus on guest satisfaction and relationship management.

Hyatt Regency Portland Convention Center | Portland , Oregon , US

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