Assistant Manager Guest Relation

Hyatt Hotels Corporation; Kolkata District; On-site; INR 450,000 - 650,000; Full time

Job summary

Hyatt Hotels Corporation in Kolkata is seeking an Assistant Manager - Guest Relations to support the Front Office Manager and oversee the day-to-day operations of the Front Desk. You will help ensure guest satisfaction, smooth service delivery, and adherence to brand standards.

Required is a minimum of 2 years’ experience as Assistant Manager or Team Leader - Guest Relations in a hotel, with strong communication and customer-relations skills.

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Guest Relations in a hotel.
• Strong communication and customer relations skills.

Responsibilities

• Assist in the efficient running of the department in line with Hyatt's strategies and brand standards.
• Assist Front Office Manager in managing day-to-day Front Desk operations.

Skills

Communication

Customer relations

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Assistant Manager - Guest Relation is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

Minimum 2 years work experience as Assistant Manager or Team Leader - Guest Relations in a hotel. Well developed communication and customer relations skills.

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