Event Sales Manager

Hyatt Hotels Corporation; Jaipur; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Hyatt Hotels Corporation in Jaipur seeks an experienced Event Sales Manager to drive catering and event revenue by building and managing client relationships. You will solicit new business, negotiate contracts, and collaborate with operations to ensure flawless event execution.

The role requires a customer-focused, results-driven professional with strong negotiation and presentation skills, capable of managing multiple opportunities in a fast-paced hospitality environment.

Qualifications

• Passion for hospitality and ability to exceed guest and client expectations.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Two years of hotel sales, catering sales, event sales, or related hospitality experience preferred/through trainee program.
• Proven ability to build relationships and achieve sales objectives.

Responsibilities

• Solicit, negotiate, and secure new and repeat catering and event business to achieve revenue goals.
• Develop and maintain strong relationships with clients, event planners, business partners, and community contacts.
• Entertain clients and conduct networking activities to generate new business opportunities.
• Forecast business levels to maximize utilization of meeting and event spaces.
• Collaborate with resort departments to ensure seamless event execution and guest experiences.

Skills

Hospitality sales

Negotiation

Client relationships

Event management

Presentations

Communication

Education

Event Management Trainee Program

Job description

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\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

The Event Sales Manager is a passionate and results-driven sales professional responsible for generating catering and event revenue through the solicitation, development, and management of new and existing client relationships. The ideal candidate is highly motivated, customer-focused, and skilled at building lasting partnerships while identifying opportunities to maximize revenue and exceed client expectations. Through strategic sales efforts, collaboration with operational teams, and a commitment to excellence, the Event Sales Manager contributes directly to the success of the Events Division and the overall business objectives of the resort.

Responsibilities

• Solicit, negotiate, and secure new and repeat catering and event business to achieve established revenue goals.
• Develop and maintain strong relationships with clients, event planners, business partners, and community contacts.
• Entertain clients and conduct networking activities to generate new business opportunities.
• Implement sales strategies that positively impact need periods and support overall revenue objectives.
• Maintain a thorough understanding of market conditions, industry trends, and competitive activity.
• Forecast business levels to maximize utilization of the resort's public meeting and event space.
• Conduct site inspections and resort tours for prospective and existing clients.
• Collaborate effectively with all resort departments to ensure seamless event execution and exceptional guest experiences.
• Achieve a minimum of 90% of the assigned individual annual sales quota.
• Attend and actively participate in departmental meetings, Daily Business Reviews (DBR), Event Order (EO), and Ten-Day Review meetings.
• Identify, solicit, and secure new business opportunities through proactive sales efforts, networking, prospecting, and relationship-building activities.
• Prepare and present customized proposals, contracts, and pricing packages that align with client needs and resort objectives.
• Manage the sales process from initial inquiry through contract execution and event turnover.
• Serve as the primary point of contact for clients throughout the sales cycle to ensure a positive and professional experience.
• Build and maintain strong relationships with repeat clients to encourage retention and future business opportunities.
• Conduct site visits, client presentations, and property tours to showcase resort facilities and services.
• Negotiate event agreements while ensuring profitability and adherence to company standards and guidelines.
• Monitor market trends, competitor activities, and customer preferences to identify opportunities for business growth.
• Maintain accurate client records, sales activities, contracts, and forecasts within designated sales systems.
• Collaborate with Event Planning, Food & Beverage, Operations, Revenue Management, and other departments to ensure seamless transition and execution of booked events.
• Actively seek opportunities to upsell resort products, services, and enhancements to maximize revenue and elevate the guest experience.
• Monitor and manage assigned accounts to ensure all contractual obligations and client expectations are fulfilled.
• Participate in trade shows, industry events, community functions, and networking opportunities as directed.
• Prepare sales reports, forecasts, and business updates for leadership review.

Support departmental initiatives, strategic goals, and revenue-generating activities established by the Events leadership team.

• Perform other duties, responsibilities, projects, and assignments as directed by management to support the operational and business needs of the resort.

Qualifications

• A genuine passion for hospitality and a strong desire to exceed guest and client expectations in a fast-paced environment.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Proficiency in general computer applications and business software.
• Strong organizational, time-management, and multitasking abilities. Exceptional attention to detail and commitment to accuracy.
• Minimum of two years of hotel sales, catering sales, event sales, or related hospitality experience preferred, or successful completion of an Event Management Trainee Program.
• Proven ability to build relationships, negotiate effectively, and achieve sales objectives.
• Self-motivated with a results-oriented approach and a commitment to continuous improvement.

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