Assistant Manager - Guest Relations

Hyatt Hotels Corporation; Kangra; On-site; INR 5,283,000 - 6,724,000; Full time

Job summary

Hyatt Regency Morristown at Headquarters Plaza in Morristown, NJ is seeking an Assistant Manager - Guest Relations to support the front office team and ensure smooth day-to-day operations in alignment with Hyatt's standards.

You will lead guest relations activities, mentor staff, and uphold exceptional service while coordinating with other departments to meet guest and owner expectations.

Qualifications

• 2+ years' work experience as Assistant Manager or Team Leader - Guest Relations in a hotel.
• Well-developed communication and customer relations skills.

Responsibilities

• Assist with the efficient running of the Guest Relations department in line with Hyatt standards.
• Support the front office team in managing day-to-day operations.

Skills

Communication

Customer relations

Leadership

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. Assistant Manager - Guest Relations is responsible to assist the front office team in managing the day-to-day operation.

Qualifications

Minimum 2 years' work experience as Assistant Manager or Team Leader - Guest Relations in a hotel. Well-developed communication and customer relations skills.

Hyatt Regency Morristown at Headquarters Plaza | Morristown , NJ , US