Assistant Manager

Asset Tree Homes; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Asset Tree Homes is looking for an Assistant Manager to drive sales and oversee the sales team. You will generate leads, coordinate site visits, and help convert inquiries into bookings, while ensuring customer satisfaction and organized record-keeping.

The role involves supervising sales staff, training new hires, coordinating with site teams, and supporting marketing promotions for properties. Strong communication and organizational skills are essential.

Responsibilities

• Sales & Business Development: Generate and follow up on leads from calls, digital platforms, referrals, and walk-ins.
• Support in achieving monthly and quarterly sales targets by monitoring the pipeline and follow-ups.
• Assist sales executives in converting leads into site visits and bookings.
• Team Management: Supervise and motivate sales team members, allocate leads and daily activities, monitor performance.
• Conduct regular meetings and provide guidance to sales staff; train new employees on sales processes and policies.
• Client & Customer Management: Handle inquiries, coordinate site visits, maintain relationships with clients, and resolve issues with management.
• Property & Site Operations: Coordinate with site teams, developers, brokers, and stakeholders; ensure properties are presented well and keep pricing/offer information updated.
• Reporting & Administration: Prepare sales reports; maintain CRM records and track bookings, collections, cancellations, and documentation.
• Marketing Support: Coordinate with marketing teams for promotions and campaigns; assist in organizing property exhibitions and events.

Job description

Assistant Manager Job Responsibilities

• Sales & Business Development
• Support in achieving monthly and quarterly sales targets.
• Generate and follow up on leads from calls, digital platforms, referrals, and walk-ins.
• Assist sales executives in converting leads into site visits and bookings.
• Monitor the sales pipeline and follow up on pending deals.
• Team Management
• Supervise and motivate sales team members.
• Allocate leads and daily activities to team members.
• Monitor individual and team performance.
• Conduct regular meetings and provide guidance to sales staff.
• Help train new employees on sales processes and company policies.
• Client & Customer Management
• Handle customer enquiries and provide information about properties.
• Coordinate site visits and property demonstrations.
• Maintain good relationships with existing and prospective clients.
• Address customer concerns and coordinate with management to resolve issues.
• Property & Site Operations
• Coordinate with site teams, developers, brokers, and other stakeholders.
• Ensure properties are properly presented to prospective buyers or tenants.
• Keep updated information on pricing, availability, specifications, amenities, and offers.
• Assist with property documentation and transaction coordination.
• Reporting & Administration
• Prepare daily, weekly, and monthly sales reports.
• Maintain CRM records, lead databases, and customer information.
• Track bookings, collections, cancellations, and pending documentation.
• Support the Manager with administrative and operational activities.
• Marketing Support
• Coordinate with marketing teams for property promotions.
• Support online and offline campaigns.
• Monitor lead generation and campaign performance.
• Assist in organizing property exhibitions, events, and promotional activities.

Target & Performance Monitoring

• Track sales targets and identify gaps in performance.
• Develop follow-up strategies to improve conversions.
• Analyze market trends, competitor projects, and customer preferences.
• Recommend improvements to the Manager