Sales Manager

AccorHotel; Chennai District; On-site; INR 300,000 - 450,000; Full time

Job summary

jobr.pro is actively seeking a motivated sales professional in Chennai District, Tamil Nadu, to lead business development efforts for a hotel. The role includes achieving sales targets, managing client relationships, and conducting site inspections.

The ideal candidate will effectively network within the local community to promote hotel services and ensure guest satisfaction. Team management and training are key responsibilities, ensuring high standards of service and professionalism at all times.

Responsibilities

• Achieve daily targeted number of sales calls with effectiveness.
• Develop business leads for the Hotel on a weekly basis.
• Prepare monthly list of accounts to penetrate for the following month.
• Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts.
• Conduct negotiations to achieve the best profit and rates for the Hotel.

Job description

Job Description

Primary Responsibilities

• Achieve daily targeted number of sales calls with effectiveness
• Develop business leads for the Hotel on a weekly basis
• Prepare monthly list of accounts to penetrate for the following month
• Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
• Prepare monthly action plan for main market segment
• Perform monthly review account profile on room nights production and average rate
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
• Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts
• Update management on VIP arrivals, meet and greet accordingly
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Conduct negotiations to achieve the best profit and rates for the Hotel
• Attend hotel clients and local community business events to network and maintain high visibility
• Update Director of Sales & Marketing on market trends and business leads

Team Management

• Interview, select and recruit direct reports
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the Management

Main Complexity/Critical issues in the Job

• Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests
• Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed