Assistant Branch manager - Visakhapatnam

IRISH EXPERT LLP; Visakhapatnam; On-site; INR 600,000 - 800,000; Full time

Job summary

Keka Technologies Private Limited in Visakhapatnam is seeking an Assistant Branch Manager to oversee daily branch operations, customer service and sales. The role involves coordinating with the head office to meet targets, managing a reporting team, and driving process improvements for smooth functioning.

The ideal candidate has 3-5 years of branch management experience, strong communication, and proficiency with MS Office.

Qualifications

• 3-5 years of branch operations experience.
• Graduate degree required.
• Strong communication and reporting skills.

Responsibilities

• Manage daily branch operations focusing on customer service and sales.
• Reach out to queries and ensure prompt resolution for study abroad/immigration.
• Break down monthly sales targets into weekly goals and drive team to achieve them.
• Ensure reporting team meets targets with support where needed.
• Improve productivity and retain team engagement.
• Identify new sales opportunities including cold outreach.
• Arrange meetings with potential clients and help close deals.
• Counsel students/parents on study abroad policies and procedures.
• Hold regular reviews with the team to improve results.
• Share weekly sales numbers and projections with the team.
• Coordinate post-signups with the concerned person.
• Collaborate with Branch/Zonal Manager for smooth operations.

Skills

Verbal and written communication

Presenting ideas/reports/budgets

Independent and collaborative work

Time management

MS Office proficiency

Organizational skills

Education

Any Graduate

Tools

MS Office

Job description

Assistant Branch manager - Visakhapatnam

3-5 Yrs

VISAKHAPATNAM

Full-Time

• Ø Manage daily operations of the overallbranch, especially customer service, and sales, and make improvements as needed to ensure the smooth functioning and full utilizationof thegiven resource, which may include add-onresponsibilitiesif required. Ex Marketing campaign support and more.
• Ø Ensure reaching out to the assigned queries, regular follow-ups, and satisfactoryresolution of client queries and concerns promptly for thestudy overseas/immigration.
• Ø Strategize the team for the achievementof the Sales Target through the breakdown of the Monthly target into weekly Targets of the product they and their reporting sales team are dealingwith for themselves and the team members.
• Ø Meet the individual targets assigned by the head office and also ensure all the reporting team members meet their respectivetargets, by extending help to the team in any area of the work for effective functioning.
• Ø Enhance the overall productivity of the team by ensuring the team's continuousengagement during working hours and also ensuring the retainment of the team.
• Ø Actively seeking out new sales opportunities by reaching out to the assigned leads for yourself and to the reporting sales team which also includes cold calling.
• Ø Set up the meeting with the potential clients for yourselfand also help the team members close their deals to ensure the meeting of the Targets given by the Head office.
• Ø Serves as a resource to students, parents, and others regardingstudy abroad programs, policies, and procedures as and when required.
• Ø Have frequent reviews with the team for better results and guide them in the area of improvement.
• Ø Share the weekly sales report of the numbers achieved in the last week and the expectednumbers in the coming week, for oneself and the team.
• Ø Coordination post the client signs up with the concernedperson.
• Ø Work closely with the Branch / Zonal Manager for the general, smooth andcomplete functioning of the Branch.

Year of Experience:-3 yrs to 4 yrs

Qualification:-Any Graduate

Required Skills/Abilities:

• ØExcellent verbal and written communication skills.
• ØAbility to create and present ideas, reports, and budgets in various formats.
• ØAbility to work both independently and collaboratively.
• ØExcellent time management skills with the ability to assign and delegate tasks.
• ØProficient with Microsoft Office Suite or related software.
• ØExcellent organizational skills and attention to detail