Assistant Branch Manager - Chennai

ESP Engineered; Chennai District; On-site; INR 600,000 - 800,000; Full time

Job summary

ESP Engineered in Chennai is looking for a Branch Manager to oversee daily operations, manage client queries, and strategize sales targets. The ideal candidate should have 3 to 4 years of experience and a graduate degree.

This role requires excellent communication, time management, and organizational skills. Emphasis is placed on working collaboratively with the team to meet sales objectives and enhance productivity.

Qualifications

• 3 to 4 years of experience in a relevant field.

Responsibilities

• Manage daily operations of the branch.
• Ensure resolution of client queries promptly.
• Strategize sales targets for the team.
• Meet individual and team targets.
• Enhance overall productivity and engagement of the team.
• Seek new sales opportunities and support team members in closing deals.
• Provide information about study abroad programs.
• Conduct frequent reviews with the team.
• Share weekly sales reports.
• Coordinate post client sign-up.
• Work closely with the Branch Manager.

Skills

Excellent verbal and written communication skills

Ability to create and present ideas, reports, and budgets

Ability to work both independently and collaboratively

Excellent time management skills

Proficient with Microsoft Office Suite or related software

Excellent organizational skills and attention to detail

Education

Any Graduate

Job description

Responsibilities

• Manage daily operations of the overall branch, especially customer service, and sales, and make improvements as needed to ensure the smooth functioning and full utilizationof thegiven resource, which may include add-onresponsibilitiesif required. Ex Marketing campaign support and more.
• Ensure reaching out to the assigned queries, regular follow-ups, and satisfactoryresolution of client queries and concerns promptly for the study overseas/immigration.
• Strategize the team for the achievementof the Sales Target through the breakdown of the Monthly target into weekly Targets of the product they and their reporting sales team are dealingwith for themselves and the team members.
• Meet the individual targets assigned by the head office and also ensure all the reporting team members meet their respectivetargets, by extending help to the team in any area of the work for effective functioning.
• Enhance the overall productivity of the team by ensuring the team's continuousengagement during working hours and also ensuring the retainment of the team.
• Actively seeking out new sales opportunities by reaching out to the assigned leads for yourself and to the reporting sales team which also includes cold calling.
• Set up the meeting with the potential clients for yourselfand also help the team members close their deals to ensure the meeting of the Targets given by the Head office.
• Serves as a resource to students, parents, and others regardingstudy abroad programs, policies, and procedures as and when required.
• Have frequent reviews with the team for better results and guide them in the area of improvement.
• Share the weekly sales report of the numbers achieved in the last week and the expectednumbers in the coming week, for oneself and the team.
• Coordination post the client signs up with the concernedperson.
• Work closely with the Branch / Zonal Manager for the general, smooth andcomplete functioning of the Branch.

Qualifications

Year of Experience:-3 yrs to 4 yrs

Qualification:-Any Graduate

Required Skills and Abilities

• Excellent verbal and written communication skills.
• Ability to create and present ideas, reports, and budgets in various formats.
• Ability to work both independently and collaboratively.
• Excellent time management skills with the ability to assign and delegate tasks.
• Proficient with Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail