Assistant Branch Manager - Kochi

Keka Technologies Private Limited; Ernakulam; On-site; INR 350,000 - 550,000; Full time

Job summary

Keka Technologies Private Limited in India is seeking a results-driven Branch Manager/Sales Lead to manage daily operations of the Ernakulam branch, enhance customer service and drive sales through planning and team leadership.

You will set weekly targets, monitor performance, mentor the sales team, handle leads (including cold calls), coordinate with head office, and ensure smooth branch functioning while supporting study abroad inquiries.

Qualifications

• 3-4 years experience in sales/branch management or related roles.
• Graduate with strong communication and organizational skills.
• Proficient in MS Office and report preparation.

Responsibilities

• Manage daily operations of the branch, focusing on customer service and sales.
• Reach out to assigned queries and ensure satisfactory resolution for study abroad/immigration clients.
• Strategize to achieve monthly and weekly sales targets through team efforts.
• Mentor and support reporting sales team to meet targets and improve performance.
• Drive productivity and engagement, including handling leads and cold calls.
• Coordinate meetings with potential clients and align with head office targets.
• Serve as a resource for students and parents regarding study abroad programs and policies.

Skills

Communication

Presenting ideas

Teamwork

Time management

MS Office

Organization

Education

Any Graduate

Tools

Microsoft Office Suite

Job description

• Manage daily operations of the overallbranch, especially customer service, and sales, and make improvements as needed to ensure the smooth functioning and full utilizationof thegiven resource, which may include add-onresponsibilitiesif required. Ex Marketing campaign support and more.
• Ensure reaching out to the assigned queries, regular follow-ups, and satisfactoryresolution of client queries and concerns promptly for thestudy overseas/immigration.
• Strategize the team for the achievementof the Sales Target through the breakdown of the Monthly target into weekly Targets of the product they and their reporting sales team are dealingwith for themselves and the team members.
• Meet the individual targets assigned by the head office and also ensure all the reporting team members meet their respectivetargets, by extending help to the team in any area of the work for effective functioning.
• Enhance the overall productivity of the team by ensuring the team's continuousengagement during working hours and also ensuring the retainment of the team.
• Actively seeking out new sales opportunities by reaching out to the assigned leads for yourself and to the reporting sales team which also includes cold calling.
• Set up the meeting with the potential clients for yourselfand also help the team members close their deals to ensure the meeting of the Targets given by the Head office.
• Serves as a resource to students, parents, and others regardingstudy abroad programs, policies, and procedures as and when required.
• Have frequent reviews with the team for better results and guide them in the area of improvement.
• Share the weekly sales report of the numbers achieved in the last week and the expectednumbers in the coming week, for oneself and the team.
• Coordination post the client signs up with the concernedperson.
• Work closely with the Branch / Zonal Manager for the general, smooth andcomplete functioning of the Branch.

Year of Experience:-3 yrs to 4 yrs

Qualification:-Any Graduate

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Ability to create and present ideas, reports, and budgets in various formats.
• Ability to work both independently and collaboratively.
• Excellent time management skills with the ability to assign and delegate tasks.
• Proficient with Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail