Assistant Agency Manager

HDFC ERGO General Insurance; Imphal East district; On-site; INR 350,000 - 500,000; Full time

Job summary

HDFC ERGO General Insurance in Imphal is seeking an Assistant Agency Manager to join our Retail Business Group. This permanent, full-time role is based in the East region and targets candidates with 1-3 years of experience in sales or customer service.

You will handle inbound calls in a captive center, work rotating shifts, and engage with customers including high-net-worth segments. Undergraduate graduates are welcome; graduate and above preferred.

Responsibilities

• Should be willing to work in captive inbound call center set up
• Comfortable with rotational shift and weekly offs
• Preferably from BFSI / call center / Customer Service background, having handled HNI customers
• Superlative communication skills, engaging personality, can-do / take charge attitude
• Should have zeal to service HNI customers with above-and-beyond customer service

Skills

Any Graduate

Job description

• India>East>Manipur>Imphal>Imphal>DO_Senapati>9483>Digital Office

Posted On 17 Aug 2026

End Date 17 Aug 2027

Required Experience 1 - 3 years

Basic Section

New Job Title Assistant Agency Manager

No. Of Openings 1

Grade FLS

Campus/Non Campus Non Campus

Employment Type Permanent

Organisational

Company HDFC ERGO General Insurance

Legal Entity HDFC ERGO General Insurance

SBU/ Channel Health

Business Function Sales

Cost Center Agency - Health

Cost Center Code 1825

Department Retail Business Group

Function Open Market

Business Zone East

Job Role Front Line Sales

Country India

Region East

State Manipur

City Imphal

Physical Branch Imphal

Branch DO_Senapati

Branch Code 9483

Type of Office Digital Office

Skills

Skill

Any Graduate

CERTIFICATION

Working Language

Job Description

Should be willing to work in captive inbound call center set up, preferably should have inbound call handling experience
Comfortable with rotational shift and weekly offs
Preferably from BFSI / call center / Customer Service background, having handled HNI customers
Superlative communication skills, engaging personality, can-do / take charge attitude
Should have zeal to service HNI customers with above-and-beyond customer service
Insurance background an added advantage
Edu. Qualification - Undergraduate acceptable; Graduate & above preferable
9-6-Day Working Week