Senior Agency Manager

HDFC ERGO General Insurance; Mysuru; Vor Ort; INR 600.000 - 900.000; Vollzeit

Zusammenfassung

HDFC ERGO General Insurance in Mysore is seeking a Senior Agency Manager to lead front-line sales in a captive inbound call center environment, delivering high-quality service to HNI customers.

The role requires an undergraduate degree and 1–3 years of experience, with strong communication skills, a proactive attitude, and willingness to work in rotational shifts including weekends.

Qualifikationen

• Undergraduate degree required or equivalent.
• Experience in BFSI/call center or customer service preferred.
• Strong communication and engagement skills.
• Willing to work in inbound call center setup and rotational shifts.

Aufgaben

• Handle captive inbound calls and assist customers.
• Attend rotational shifts and weekly offs.
• Engage and service BFSI customers with professional communication.
• Contribute to high-quality customer service and upsell opportunities.

Ausbildung

Any Graduate

Jobbeschreibung

Posted On 21 Oct 2026

End Date 21 Oct 2027

Required Experience 1 - 3 years

Basic Section

New Job Title Senior Agency Manager

No. Of Openings 1

Grade FLS

Campus/Non Campus Non Campus

Employment Type Permanent

Organisational

Company HDFC ERGO General Insurance

Legal Entity HDFC ERGO General Insurance

SBU/ Channel Health

Business Function Sales

Cost Center Agency - Health

Cost Center Code 1825

Department Retail Business Group

Function Open Market

Business Zone South

Job Role Front Line Sales

Country India

Region South

City Mysore

Physical Branch Mysore

Branch Mysore

Branch Code 4209

Type of Office Branch

Skills

Skill

Any Graduate

CERTIFICATION

Working Language

Job Description

Should be willing to work in captive inbound call center set up, preferably should have inbound call handling experience
Comfortable with rotational shift and weekly offs
Preferably from BFSI / call center / Customer Service background, having handled HNI customers
Superlative communication skills, engaging personality, can-do / take charge attitude
Should have zeal to service HNI customers with above-and-beyond customer service
Insurance background an added advantage
Edu. Qualification - Undergraduate acceptable; Graduate & above preferable
9-6-Day Working Week